Functions across 10 connected modules

Explore what
MS can do.

Start with a business activity, choose a module or search for a specific task. Each topic brings related functions together. Open it to explore the individual tools and practical details.

Meet the MS modules

189 topics

Products and catalogue

19
Search

Product details and image gallery

Use images and specifications to explain products to customers.

Open a larger product viewer with ordered image thumbnails, descriptions and bullet points. Consult stored condition, colour, size, dimensions, weight, warranty, origin, product news and other populated specifications.

Working details

The viewer displays stored product information and accessible images. A proof-of-age flag is information, rather than an age-verification process.

Explore Search
Search

Product information at the price station

Show the product as well as its price.

  • Brand the waiting screen

A successful scan displays the product's title, subtitle, descriptions and bullets, with an image slideshow when pictures are available. Flagged products can also display a proof-of-age reminder, and the waiting screen can use the company's logo.

Functions in this topic

Brand the waiting screen

Use the configured company logo on the kiosk's idle scanning prompt.

Working details

Text and image references use the loaded catalogue. The age reminder does not verify identity or enforce a sale restriction.

Explore Search
Core Data Manager

One central place to maintain product data

Maintain shared product information through a focused editing workspace.

  • Find incomplete records
  • Carry a product selection across views
  • Add or remove supported shared records

Find matching or incomplete records, select a group of products, and carry that selection across information, suppliers, barcodes, categories, replenishment, images, documents, stock, pricing and costs. Authorised editors can add and save supported records and relationships while seeing which values have changed.

Functions in this topic

Find incomplete records

Search selected fields for blank values alongside matching or non-matching text criteria.

Carry a product selection across views

Keep the selected product group while switching between related content, supplier, category, media and price views.

Add or remove supported shared records

Create supported records or remove selected records after confirmation in the authorised editor.

Working details

Available fields and editing actions depend on the configured area and staff permissions. Saved changes feed shared data and downstream processing; external listing updates still depend on their processing and acceptance.

Explore Core Data Manager
Core Data Manager

Product identity and types

Maintain the identifiers and classifications used throughout MS.

Keep internal and manufacturer product codes, titles, subtitles, brand, manufacturer, condition, colour, size and customer age or gender classifications together. Products can represent individual items, bundles or services.

Working details

Product maintenance is intended for authorised managers, data staff and administrators. Additional available fields depend on the installation.

Explore Core Data Manager
Core Data Manager

Reusable product content

Prepare product descriptions once for use across channels.

Maintain up to twelve description parts, ten bullets and six box-content fields, alongside custom labels, product news and internal notes. Release dates, warranty, shelf life and version-history information can also be stored with the product.

Working details

This maintains shared content. Publishing to marketplaces and the website is handled by the relevant downstream processes.

Explore Core Data Manager
Core Data Manager

Safety, origin and customs product data

Keep handling and product-origin references with the catalogue.

Maintain country of origin, HS codes and hazardous-goods information such as UN references, descriptions, flashpoint and ADR classifications. Safety-document links, proof-of-age flags and supported product-safety contact or attestation fields can also be recorded.

Working details

This is data maintenance, rather than certification of compliance or a complete regulatory checking service. Operational use depends on the relevant consuming workflow.

Explore Core Data Manager
Core Data Manager

Product barcode references

Associate products with the codes staff and channels use.

Store a primary barcode and maintain multiple UPC or ISBN references for a product. The product overview summarises the associated codes, and references can be added, changed or removed.

Working details

This maintains catalogue references. Scanning and label production are separate operational workflows.

Explore Core Data Manager
Core Data Manager

Bundles under one product code

Sell a collection of items as a single product.

Define a bundle's component products and required quantities under one master product code. The recorded contents underpin bundle stock and cost views, so the business can work with the bundle as a product while retaining its component definition.

Working details

The editor offers individual components rather than nested bundles. Stock, selling and fulfilment depend on the stored component quantities and the relevant workflows.

Explore Core Data Manager
Core Data Manager

Categories and product membership

Organise the catalogue into reusable categories.

  • Assign product categories
  • Configure category presentation

Maintain a folder and subfolder hierarchy with descriptions and category images, then assign products to one or more categories. Category settings can specify intended website visibility and whether a category should hide when it has no products.

Functions in this topic

Assign product categories

Add or remove a product's membership in the maintained category tree.

Configure category presentation

Maintain category descriptions, image assignments, intended website visibility and empty-category settings.

Working details

This maintains category structure and presentation settings. The live storefront's rendering is a separate part of the website arrangement.

Explore Core Data Manager
Core Data Manager

Product manuals and datasheets

Keep supporting documents connected to the right products.

  • Maintain the document library
  • Link documents to products
  • Download supporting documents

Upload and name manuals, datasheets and other files, then link them to products with suitable display names. Document metadata indicates whether material is intended to be Public or Private on the website, and selected files can be downloaded.

Functions in this topic

Maintain the document library

Upload supporting files and maintain their names and intended website-visibility metadata.

Download supporting documents

Save a selected document to a chosen local file or export documentation to a chosen folder.

Working details

Public and Private describe intended website visibility, rather than a guarantee of private file storage. Actual storefront visibility depends on the website implementation.

Explore Core Data Manager
Core Data Manager

Shared product image library

Maintain and reuse product pictures across the catalogue.

  • Import images and generate variants
  • Order and unlink product pictures
  • Reuse images across products
  • Download selected image variants

Import pictures from local files or image web addresses, producing thumbnail, web-compatible and larger variants. Link library images to products, order product images, remove unwanted associations and download selected images or variants.

Functions in this topic

Import images and generate variants

Load local or web images and generate the stored thumbnail, web-compatible and larger variants.

Reuse images across products

Search existing library images and link a selected picture to one or more chosen products.

Download selected image variants

Save selected images or export the chosen stored variant to a local folder.

Working details

Unlinking a product image preserves the underlying library image. Stored larger variants need not be untouched original files, and downloads depend on accessible resources.

Explore Core Data Manager
Core Data Manager

Catalogue maintenance through spreadsheets

Work on catalogue and company data in familiar workbooks.

  • Maintain shared records through Excel
  • Maintain directories and relationships in bulk
  • Maintain media links through workbooks

Export selected records to headed and formatted worksheets, edit supported fields, and import the changes. Supported workbooks cover products, barcodes, suppliers and terms, categories, bundle contents, replenishment, staff and location relationships, plus image and document templates.

Functions in this topic

Maintain shared records through Excel

Export and import supported product, barcode, location, access, rate, tax and document-link records using the required worksheets and keys.

Maintain directories and relationships in bulk

Import supported supplier, staff, branch, location, category, bundle, replenishment and supplier-term relationships.

Working details

Workbook formats and key headings matter, and access follows the authorised editing layouts. Import results can include accepted rows alongside reported invalid rows, so the reported results need review.

Explore Core Data Manager
Packing

Add a missing product barcode while packing

Register a recognised product's barcode without leaving the dispatch task.

When a barcode is confirmed missing, an authorised product-management user can select a product from the current work and add the barcode mapping. Staff then scan again to continue packing.

Working details

This changes the shared product barcode record. It requires product-management authorisation and does not create stock or identify a product automatically.

Explore Packing
Amazon Management

Browse and save Amazon product images

Inspect the available image variants for a selected product.

  • Browse available image variants
  • Save product images to a folder

Cycle through returned product-image variants and save the retrieved images as JPEG files in a chosen folder organised by the selected Amazon product identifier.

Functions in this topic

Browse available image variants

Cycle through the selected ASIN's available image variants.

Save product images to a folder

Download available selected-product variants as JPEG files in an ASIN folder.

Working details

Only the selected product's available images are retrieved. This is not a full catalogue or metadata download, and it does not add the images to an MS product automatically.

Explore Amazon Management
eBay Management

Create reusable eBay description templates

Build listing descriptions from saved HTML and product information.

  • Preview with real product data
  • Insert reusable product tags
  • Vary content with conditions

Edit and save named HTML templates, insert reusable product tags and common markup, and preview the result with an existing eBay product code. Conditional sections can vary the description according to matching values or numeric comparisons.

Functions in this topic

Preview with real product data

Substitute a selected configured product's resource values into the saved HTML before viewing the result.

Insert reusable product tags

Insert or drag resource tags and common HTML wrappers into a description template.

Vary content with conditions

Include or omit template sections using supported equality and numeric comparisons.

Working details

This is HTML editing rather than a visual page builder. Preview and saving are separate from marketplace publication; tags and conditions need valid syntax and data.

Explore eBay Management
eBay Management

Maintain reusable description resources

Reuse product tags and image references across listing templates.

  • Reuse image URLs
  • Export a template reference

Browse the tag and description library, add reusable image URLs from existing records or a typed address, and export a tab-delimited resource reference with conditional-template guidance.

Functions in this topic

Reuse image URLs

Create a reusable template resource from an existing image reference or a typed accessible URL.

Export a template reference

Save tags, descriptions and conditional syntax guidance in a tab-delimited reference file.

Working details

Adding a URL does not upload an image. Reusable resources need accessible images and correct interpretation by the template and listing workflow.

Explore eBay Management
Marketplace Automation

Refresh Amazon listing-requirement guidance

Supply current configured product-type definitions to catalogue tools.

Background processing retrieves Amazon listing schemas and a product-type index into company storage, providing the requirement information used by downstream catalogue and listing preparation.

Working details

Refresh uses the configured account site and supported schema workflow. It does not establish complete requirements for every account, market or product.

Explore Marketplace Automation
Core Data Manager

Shared media usage and administration

Find shared resources and understand where they are used.

Review image-library names and thumbnails alongside product or category reference counts and link details. The document library shows names, file-type icons and reference counts so staff can identify resources and their recorded links.

Working details

These are shared library resources, so changes can affect linked content. Library reference counts show recorded links. Document visibility labels concern website presentation and do not establish private storage.

Explore Core Data Manager
Core Data Manager

Image resource workbook report

Review stored image resources in a spreadsheet.

Export an image-resource report showing the stored variants' sizes and byte counts alongside last-updated information. Use that report to review the image resources associated with the catalogue.

Working details

This reports recorded resource information. It is not a storage-billing, backup or completeness guarantee for the remote image library.

Explore Core Data Manager

Stock and buying

38
Search

Stock and quantities on order

See available stock and incoming purchase quantities together.

Product results show total, sellable and other stock quantities, alongside quantities still to arrive on placed or partly received purchases. Hover over the on-order quantity to see the contributing suppliers, orders and remaining quantities; bundle quantities reflect the limiting component.

Working details

This is recorded stock and purchasing information. It does not place or receive a purchase order.

Explore Search
Search

Product sales history by channel

Review selling patterns beside stock availability.

Optional history columns show sales over 7, 30 and 90 days and twelve months, plus the last sale. Ordinary product searches can narrow these figures to an individual till operator, a source and seller, all till sales or other sales channels.

Working details

The main history controls depend on Business Management access. Channel-filtered history is an ordinary-search capability; Smart Find does not apply the selected seller to its history calculation.

Explore Search
Search

Component demand, returns and stock age

Understand demand for individual items and items sold in bundles.

  • Measure bundle-component demand
  • Review refunded quantities
  • Review free-of-charge supply
  • Identify the oldest active stock

Ordinary history can count single products sold directly and as bundle components, or show component demand alone. Additional columns show refunded quantities, qualifying free-of-charge supply and the oldest booking date of active stock.

Functions in this topic

Measure bundle-component demand

Count individual products sold directly and through bundles, or concentrate on their consumption through bundles alone.

Review refunded quantities

Show quantities refunded against original sale items alongside the ordinary product sales history.

Review free-of-charge supply

Show qualifying invoiced free-of-charge product quantities in ordinary history.

Identify the oldest active stock

Consult the earliest booking date of active stock for each product.

Working details

Refund figures describe quantities, rather than refund money or confirmed physical returns. These expanded history calculations are available through ordinary product search.

Explore Search
Search

Monthly sales comparison

Compare monthly product sales across two years.

A product's detail viewer places the current month and preceding eleven months beside the earlier twelve months, including months with no recorded sales. Totals and visual highlights help staff see stronger months and typical demand.

Working details

This view combines invoiced product quantities across sellers. The current month is incomplete, and the figures do not expand bundle components or net off refunds.

Explore Search
Search

Stock-cover planning

Estimate replenishment needs for a chosen period of stock cover.

  • Choose a stock-cover horizon
  • Weight recent and longer-term demand
  • Focus on shortages or surplus

Choose a planning horizon from seven days to one year and compare weighted sales demand with sellable stock and outstanding purchases. Adjust the weighting toward recent or longer-term demand, focus on shortages or surplus, and copy the figures for analysis or purchase-order preparation.

Functions in this topic

Choose a stock-cover horizon

Calculate a suggested shortfall against a selected period from seven days to one year.

Weight recent and longer-term demand

Change how the 30-day, 90-day and twelve-month sales rates contribute to the stock plan.

Focus on shortages or surplus

Filter planning results to positive shortfalls or quantities above the calculated plan.

Working details

These are buying suggestions, without automatic purchasing, lead-time or order-pack adjustments. Inventory's separate clipboard handoff can use copied Short To Plan figures to prepare purchase lines.

Explore Search
Search

Reorder eligibility and notes

Include product reorder rules in your stock plan.

Planning results can show whether each product is allowed to be reordered and the recorded reason or notes. Filter to reorder-allowed or not-allowed products when deciding what to buy.

Working details

This reads existing product settings; it does not change the flag or purchase the stock.

Explore Search
Search

Purchase-order visibility

Review purchases and compare ordered with received quantities.

Find purchases by order number, supplier, creator, branch, working status or product. See whole-order ordered and received totals, then open the line details to review product quantities and net line costs.

Working details

This is purchasing enquiry, with receiving and order amendments handled in Inventory. Product filtering locates relevant orders; displayed quantity totals describe the whole order.

Explore Search
Search

Supplier contact and account information

Find how and when to contact a supplier.

Search by supplier or contact name and consult stored address, telephone, email, website, contact hours and notes. Company, VAT and your account references are available alongside the contact information and can be copied for use elsewhere.

Working details

These are stored supplier details, rather than external company or VAT checks. Search does not amend supplier records or place purchases.

Explore Search
Core Data Manager

Supplier offers and reorder terms

Keep several sources and buying terms for the same product.

Assign a main supplier and maintain multiple supplier offers with cost, currency, supplier product code and minimum reorder quantity. Installed supplier-offer fields can also hold information such as delivery days.

Working details

This configures supplier information; it does not place an order. Spreadsheet round trips cover the supported offer columns and do not include every additional field.

Explore Core Data Manager
Core Data Manager

Replenishment targets by location

Set product targets for the locations you supply.

Maintain a product's target quantity at named merchant locations and review those targets alongside the product. Location choices follow the relevant staff and seller assignments.

Working details

These are replenishment settings. Physical movements and replenishment operations are handled by Inventory.

Explore Core Data Manager
Core Data Manager

Branch stock and average cost reference

Consult product stock and average active-stock costs while maintaining data.

  • Compare branch stock
  • Consult average active-stock costs

Read branch stock quantities and average unit costs in the configured branch currency. Bundle stock uses complete sets supported by components, while bundle costs combine component quantities and average costs.

Functions in this topic

Compare branch stock

Consult recorded active-stock quantities by branch and complete-set quantities for bundles.

Consult average active-stock costs

Review average unit costs by branch currency, including quantity-weighted component costs for bundles.

Working details

These views are read-only. Costs use recorded dated exchange rates, with missing rates falling back to 1:1; this is not a replacement valuation guarantee.

Explore Core Data Manager
Core Data Manager

Branches, locations and seller access

Configure where stock is held and which locations each seller uses.

  • Maintain business branches
  • Define warehouse locations
  • Assign seller stock locations

Maintain branch addresses, countries and currencies, and location records with area, bay, bin, barcode, notes and listable status. Assign branches and locations to staff or supported sellers, with location picking priorities for downstream workflows.

Functions in this topic

Maintain business branches

Configure branch contact details, country and currency for the shared system.

Define warehouse locations

Maintain branch, area, bay and bin locations with their barcodes, notes and listability.

Assign seller stock locations

Assign branches and locations to supported staff or sellers and set location picking priorities.

Working details

This configures shared location and seller relationships. It does not book, move or pick stock from this workspace.

Explore Core Data Manager
Core Data Manager

Supplier maintenance and value comparison

Maintain supplier details and compare offers with product values.

  • Maintain supplier contacts
  • Compare supplier offers with selling values

Keep supplier address, contact information, notes and installed directory fields centrally. A supplier-product view places offered cost and currency alongside accessible branch selling prices and stock, with a workbook export for the full selected supplier set.

Functions in this topic

Maintain supplier contacts

Maintain central supplier contact details, notes and the supported directory fields.

Compare supplier offers with selling values

Review the sampled on-screen supplier cost, branch-price and stock comparison or export the full selected supplier set.

Working details

The on-screen comparison displays a limited sample of ten products; the selected-supplier export covers the wider set. Disabled or inaccessible branch tiers are excluded.

Explore Core Data Manager
Inventory

Stock quantities across warehouses and locations

See what is held in each branch, warehouse area, bay and bin.

  • Browse branches, areas, bays and bins
  • Find a location by barcode
  • Find a product within a location
  • Review occupancy, weight and value

Browse the location tree to see product quantities within a location or its wider area. Location details bring together notes, stock value and weight, item counts and configured capacity information, while product and location barcodes help staff find the right view.

Functions in this topic

Browse branches, areas, bays and bins

Select a location or wider subtree to see the product quantities held within it.

Find a location by barcode

Scan a registered location code to select its place in the warehouse tree.

Find a product within a location

Use a registered product barcode or product-code filter to narrow the selected location's quantities.

Review occupancy, weight and value

Consult the selected location's item counts, stock weight, value, notes and configured limits.

Working details

Staff work with their assigned locations; stock valuation uses configured exchange rates.

Explore Inventory
Inventory

Maintain individual unit details

Keep serials, expiry dates, notes and costs with the stock they describe.

  • Edit one unit's particulars
  • Apply particulars to several units

Select one unit or several units and update their serial, notes, cost, currency or expiry details together. Shared values can be applied across the selection, with confirmation where mixed existing values would be cleared.

Functions in this topic

Edit one unit's particulars

Amend a selected unit's serial, notes, cost, currency or expiry information.

Apply particulars to several units

Set chosen details across a selection, with confirmation where mixed existing values would be cleared.

Working details

A currency edit changes the recorded currency; it does not convert the cost automatically.

Explore Inventory
Inventory

Stock checks and visual priorities

Use location colours to see where checking work is due.

  • Identify overdue checking areas
  • Record checks for selected units
  • Record a product-quantity check

Configured warning and overdue colours show the average age of stock checks within a location. Staff can confirm checks for selected units or a selected product quantity, recording who checked the goods and when.

Functions in this topic

Identify overdue checking areas

Use enabled warning and overdue colours to see locations whose average check age needs attention.

Record checks for selected units

Confirm the units physically checked so their check date and staff identity are recorded.

Record a product-quantity check

Choose a supported quantity group and record checks against the selected existing units.

Working details

Checking records the selected existing units; it does not automatically reconcile missing goods or add surplus stock.

Explore Inventory
Inventory

Scan stock for checking and movement

Collect actual stock units with a scanner before acting on them.

  • Capture stock with product or serial scans
  • Review problematic scans
  • Check the scanned units
  • Move scanned units

Barcode Wizard collects registered product-barcode or serial matches at the working location, then lets staff check or transfer the captured units. Ambiguous, unknown, already scanned or differently located stock is separated into an issue tray for investigation while scanning continues.

Functions in this topic

Capture stock with product or serial scans

Build a selection of existing units at the working location using registered product barcodes or unit serials.

Review problematic scans

Keep ambiguous, unknown, repeated or differently located scans in a separate issue tray for investigation.

Check the scanned units

Submit the captured units as physically checked without automatically receiving unmatched goods.

Move scanned units

Choose or scan a destination and submit the captured units for a transfer that also records their check.

Working details

The wizard works with existing unit records and registered barcodes; unmatched scans do not receive or correct stock automatically.

Explore Inventory
Inventory

Move units or product quantities

Transfer stock while keeping its individual identity and attributes.

  • Transfer selected individual units
  • Transfer a chosen product quantity
  • Check the transfer outcome

Move selected units to another location, or choose quantities grouped by product and attributes such as serial, expiry and notes. Staff review the transfer selection and destination, and the result records moved units and any items needing attention.

Functions in this topic

Transfer selected individual units

Select a permitted destination and move the chosen units while retaining their identity and attributes.

Transfer a chosen product quantity

Review quantities grouped by product and unit attributes before choosing how many matching units to move.

Check the transfer outcome

Review which units moved and which could not proceed under the applicable position or destination checks.

Working details

Destination and unit-state checks apply; configured capacity limits can restrict a transfer.

Explore Inventory
Inventory

Set stocking targets by location

Define how much of each product a location should hold.

  • Set a location's product target
  • Set targets from selected stock
  • Remove an unwanted target

Maintain product targets for a selected location, including products whose current quantity is zero. Staff can set a target directly or use selected stock quantities as the starting point for a batch of targets.

Functions in this topic

Set a location's product target

Record how many units of a product the selected destination should hold, including products currently at zero stock.

Set targets from selected stock

Use the summed selected quantities as the starting targets for a confirmed batch update.

Remove an unwanted target

Set a target to zero to remove that product's target at the selected destination.

Working details

Targets belong to the selected destination; a zero target removes it.

Explore Inventory
Inventory

Target-based stock planning

Compare location targets with stock and expected supply.

  • Produce a location stock plan
  • Focus on products with no branch stock

Generate a planning PDF showing current quantities, target quantities, branch stock and outstanding purchase quantities. A separate zero-stock view concentrates on target products with no branch stock.

Functions in this topic

Produce a location stock plan

Generate a PDF comparing target quantities with location stock, branch stock and outstanding purchases.

Focus on products with no branch stock

Generate the planning view limited to target products whose branch stock is zero.

Working details

These reports support planning; staff still place purchase orders and carry out stock movements.

Explore Inventory
Inventory

Plan replenishment between locations

Identify stock that can fill another location's shortage.

  • Plan stock coming into target locations
  • Plan stock leaving surplus locations
  • Limit planning to accessible locations
  • Save illustrated replenishment reports

Replenishment reports suggest source and destination quantities using stock above configured source targets, destination shortages and location relationships. Choose inward or outward views, including versions limited to the locations available to the staff member.

Functions in this topic

Plan stock coming into target locations

Generate suggestions for filling shortages from eligible surplus units above source targets.

Plan stock leaving surplus locations

Generate an outward summary of surplus, needy locations and suggested transfer quantities.

Limit planning to accessible locations

Use the staff-specific inward or outward report to concentrate on assigned location scope.

Save illustrated replenishment reports

Save the supported replenishment tables as PDFs with product images where available.

Working details

Reports make suggestions; generating a PDF does not transfer stock.

Explore Inventory
Inventory

Remove and reinstate stock with reasons

Keep excluded stock separate from active inventory.

  • Remove stock from active availability
  • Find removed stock
  • Reinstate stock to a chosen location
  • Permanently remove selected Vault records

Move stock into the Vault with a recorded reason, retaining its unit details and last known location. Authorised staff can find those units, reinstate them to a selected warehouse destination with a reason, or permanently remove selected Vault records.

Functions in this topic

Remove stock from active availability

Move selected units or a supported quantity into the Vault with a recorded reason.

Find removed stock

Search Vault products and units using product code or barcode, removal reason, staff member or dates.

Reinstate stock to a chosen location

Restore eligible Vault units with their original identity and a recorded reinstatement reason.

Permanently remove selected Vault records

Authorised staff can confirm permanent removal of selected Vault entries with a reason.

Working details

Vault access and editing depend on permissions; reinstatement requires a valid destination and applicable capacity checks.

Explore Inventory
Inventory

Create and manage supplier purchase orders

Give the stock team one workspace for daily buying.

  • Browse orders by supplier and branch
  • Create a supplier purchase order
  • Resume a saved purchase order
  • Keep supplier and internal notes separate
  • Maintain status and expected delivery
  • Confirm the prepared order
  • Discard unsaved recalled-order edits
  • Delete an unwanted purchase order

Create supplier orders for a branch and currency, then save and recall their product lines, supplier-facing and internal notes. Track working status and an estimated delivery date, with a weekday estimate available from the supplier's recorded lead time.

Functions in this topic

Browse orders by supplier and branch

Review purchase-order status and dates and recall the order needed for further work.

Create a supplier purchase order

Start an order with its supplier, branch, currency and relevant account and address details.

Resume a saved purchase order

Recall the saved lines, notes, status, currency and delivery estimate to continue preparation.

Keep supplier and internal notes separate

Record supplier-facing order notes independently from the team's internal notes.

Maintain status and expected delivery

Set the working status and delivery estimate, using a recorded weekday lead-time estimate where available.

Confirm the prepared order

Save the order header and its new, changed or removed product lines.

Discard unsaved recalled-order edits

Cancel the current unsaved changes and release the recalled order's editing state.

Delete an unwanted purchase order

Confirm removal of the purchase order and its lines, ending later recall or receipt against that order.

Working details

Supplier orders are staff-managed; delivery estimates depend on supplied lead-time data and do not include a bank-holiday calendar.

Explore Inventory
Inventory

Purchase quantities and supplier minimums

Build buying lines with useful supplier information alongside the product.

  • Add products with supplier codes
  • Use supplier minimum quantities
  • Review carton information

Add products by SKU and see their image, title, supplier code, order quantity and individual cost. Supplier minimum quantities can raise a newly added positive quantity to the minimum, while carton quantities provide a useful ordering cue.

Functions in this topic

Add products with supplier codes

Add an individual product with its image, supplier product code, order quantity and cost.

Use supplier minimum quantities

A positive newly added quantity below the recorded minimum can be increased to that minimum.

Review carton information

Consult the recorded master-carton quantity while deciding the buying quantity.

Working details

This order-entry route handles individual products; carton information does not automatically round an order to full cartons.

Explore Inventory
Inventory

Buy against outstanding customer demand

Take existing purchase orders and available stock into account before buying more.

  • Compare demand with existing supply
  • Add calculated shortages to an order
  • Include available stock in the calculation

The buying view brings together customer backorder demand, outstanding quantities on other supplier orders and available branch stock. Add selected shortages to the purchase order, choosing whether available stock should also reduce the buying requirement.

Functions in this topic

Compare demand with existing supply

See customer shortages alongside other outstanding purchase quantities and available branch stock.

Add calculated shortages to an order

Add positive unmet buying quantities after allowing for the current and other outstanding purchase orders.

Include available stock in the calculation

Choose whether current available stock should further reduce the quantity proposed for buying.

Working details

Only positive calculated shortages become new purchase lines; adding them does not itself allocate stock to customers.

Explore Inventory
Inventory

Bring Search planning into a purchase order

Turn copied planning results into supplier order lines.

  • Add copied planning products
  • Use copied planning quantities

Copy product planning results from Search and use Inventory's Grab SKUs action to add the products to an order. Where present, the copied Short To Plan quantity supplies the proposed buying quantity.

Functions in this topic

Add copied planning products

Use Grab SKUs to bring the copied Search table's products into the working purchase order.

Use copied planning quantities

Use the recognised Short To Plan values and choose how supported zero or negative quantities are handled.

Working details

The copied table needs the expected headings and columns; staff choose how zero or negative planning quantities are handled.

Explore Inventory
Inventory

Review supplier and receipt costs

Decide what a changed cost should update.

  • Review cost discrepancies
  • Choose which cost to retain

When purchase-order or receipt costs differ from the supplier's recorded costs, staff can update the supplier record, restore its cost on the working lines, or keep the new transaction cost without changing the supplier. Currency conversion is used where the cost currencies differ.

Functions in this topic

Review cost discrepancies

Compare order or receipt costs with the supplier's recorded costs, using configured currency rates where needed.

Choose which cost to retain

Update the supplier cost, restore its recorded cost on the working lines, or retain the transaction cost without a supplier update.

Working details

Cost comparison and updates depend on configured exchange rates and the selected discrepancy decision.

Explore Inventory
Inventory

Supplier order sheets in PDF and Excel

Prepare a clear order document to send to a supplier.

  • Save a supplier order as PDF
  • Save a supplier order as Excel

Generate a supplier order sheet with branch and supplier details, references, product and supplier codes, quantities, costs and notes. Save it as PDF or Excel and send the prepared file to the supplier through your usual correspondence.

Functions in this topic

Save a supplier order as PDF

Produce a supplier-facing order sheet containing references, products, quantities, costs and notes.

Save a supplier order as Excel

Produce a workbook version for staff to send through their usual supplier correspondence.

Working details

File generation is optional; staff send the file themselves, and Excel output requires Microsoft Excel.

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Inventory

Receive supplier orders or book stock directly

Record the goods arriving at the business.

  • Receive against a purchase order
  • Book goods without a purchase order
  • Scan or enter arriving products
  • Review partial or complete receipt progress
  • Verify receipt details
  • Create a record for each received unit
  • Update received quantities and purchase status

Receive against a purchase order or start a receipt without one, then scan or enter products and amend quantities, costs and notes. Remaining purchase-order quantities can populate the booking list, with colour cues showing receipt progress and individual unit records created when stock is booked.

Functions in this topic

Receive against a purchase order

Choose a supplier order and use its remaining product quantities to prepare the booking list.

Book goods without a purchase order

Use Free Book In to prepare a receipt without selecting an existing supplier order.

Scan or enter arriving products

Add receipt products by product code or registered product barcode and amend the counted quantities.

Review partial or complete receipt progress

Compare ordered, previously delivered and currently prepared quantities using the receipt's colour cues.

Verify receipt details

Check the destination and prepared costs and quantities before booking the stock.

Create a record for each received unit

Book ordinary receipt units into the selected branch's holding location with their supplier and recorded particulars.

Update received quantities and purchase status

Record matched delivered quantities and choose the offered Part Received or Received order status.

Working details

Ordinary receipts go to the chosen branch's holding location; staff verify the prepared receipt before posting it.

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Inventory

Record serials and expiry during receipt

Capture useful unit information as goods arrive.

  • Record receipt serials and notes
  • Use a shelf-life expiry default
  • Choose a specific expiry date

Enter serial numbers and notes while preparing a receipt, and set expiry dates with a calendar. A recorded product shelf life can supply an initial expiry date for staff to review.

Functions in this topic

Record receipt serials and notes

Enter the serial and notes carried onto the booked units from a receipt row.

Use a shelf-life expiry default

Let a recorded whole-month shelf life supply an initial expiry date for a new receipt row.

Choose a specific expiry date

Use the receipt calendar to set or change the expiry recorded for the goods.

Working details

Serial entry does not enforce global uniqueness; a quantity row can book several units with the same entered serial.

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Inventory

Allocate newly received stock to backorders

Connect incoming goods with waiting customer demand.

  • Allocate newly booked goods to waiting orders

Receipt rows offer Auto Allocate for the units being booked. When enabled, newly received units can be assigned to matching outstanding backorders in oldest-order-date sequence, updating the remaining shortage.

Functions in this topic

Allocate newly booked goods to waiting orders

Enable the receipt row's Auto Allocate choice to offer its new units to matching oldest outstanding demand.

Working details

Allocation applies to the newly booked units; this receipt lookup is not restricted to customer demand in the receiving branch.

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Inventory

Book stock from prepared spreadsheets

Use stock sheets for larger receiving tasks.

  • Create a standard receipt template
  • Create an extended receipt template
  • Import a standard stock sheet
  • Import an extended stock sheet

Create a standard booking-in workbook or an extended version with supplier and currency fields and reference sheets. Import prepared rows to book stock into their recorded locations.

Functions in this topic

Create a standard receipt template

Generate a booking-in workbook with product, location, quantity, cost, serial, expiry and notes columns.

Create an extended receipt template

Generate a workbook with per-row supplier and currency fields and supporting reference sheets.

Import a standard stock sheet

Validate the required standard-sheet data before posting its prepared stock to the recorded locations.

Import an extended stock sheet

Process supported per-row supplier and currency receipts with row outcomes reported for review.

Working details

Microsoft Excel is required; the standard sheet is validated before posting, while an extended sheet can process valid rows before later row errors.

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Inventory

Export and update unit-specific stock data

Work with a stock unit's recorded details in Excel.

  • Export the selected location's units
  • Import supported unit corrections

Export units within a selected location subtree with their identity, product, cost, serial, expiry, notes and location context. Import unit-specific changes to serial, cost, currency, expiry and notes by unit identity.

Functions in this topic

Export the selected location's units

Create a workbook of individual-unit identities and their product, location and recorded particulars.

Import supported unit corrections

Update supported serial, cost, currency, expiry and notes fields by the unit identity in the workbook.

Working details

Microsoft Excel is required; this correction import does not apply location moves or order allocations from spreadsheet columns.

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Inventory

Apportion additional stock costs

Distribute an additional movement cost across the goods it concerns.

  • Distribute a cost by recorded unit value
  • Distribute a cost by product volume

Completed receipt or transfer work can expose an Adjust Costs action. Apportion an additional total across its referenced active units by their recorded costs or product volumes, with rounding handled in the distribution.

Functions in this topic

Distribute a cost by recorded unit value

Apportion an additional total across referenced active units in proportion to their existing costs.

Distribute a cost by product volume

Use available product volumes as the weighting for the additional movement cost.

Working details

Weighting values and currency rates must be available; the adjustment applies to the active units referenced by that operation.

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Sales / EPOS+

Allocate actual stock to sales

Connect the order with the units that will fulfil it.

  • Allocate available branch stock automatically
  • Allocate a bundle's component goods
  • Inspect stock by location and serial
  • Choose particular units manually
  • Release eligible reservations

Sales can allocate eligible stock automatically using branch locations and picking priorities, or let staff choose individual units by location and serial details. Kits expand into component demand, with allocation views showing unit locations, notes and expiry information.

Functions in this topic

Allocate available branch stock automatically

Assign eligible units using permitted selling locations, picking priorities and unit ordering.

Allocate a bundle's component goods

Expand the sold master product into the physical component quantities required to fulfil it.

Inspect stock by location and serial

Review allocation details and available stock context when investigating a requirement.

Choose particular units manually

Reserve eligible units using the allocation manager's location and serial filters.

Release eligible reservations

Unallocate eligible stock, with unpacking and progressed-unit checks where required.

Working details

Allocation is subject to stock and fulfilment state; staff still judge physical suitability, including expiry.

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Inventory

Edit location limits and notes

Maintain the recorded capacity and guidance for a storage location.

Authorised staff can amend a location's maximum weight, maximum value and notes from Inventory. Configured limits can then be used by eligible stock-transfer and reinstatement paths.

Working details

Location Management editing permission is required; the settings describe configured checks rather than certifying the physical safety of a location or parcel.

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Search

Review products with no recent sales

Find stock that has not been selling.

Ordinary product history can filter to products with no recorded sales in the preceding twelve months, or concentrate on those that have sold. Combine this with sellable-stock filters, last-sale and oldest-stock information, then sort the results to review the products that need attention.

Working details

Main history access depends on Business Management permission. This reviews recorded sales and active-stock booking dates; it does not write off stock or recommend a selling price.

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Marketplace Automation

Reserve stock while order details are pending

Protect eligible stock provisionally while a marketplace order awaits the information needed for fulfilment.

For supported pending marketplace orders or processed orders with a completely withheld delivery address, expand the physical requirements and reserve available stock within the authorised branch and location pool. Supported address retrieval is retried during a limited recovery window; unresolved orders can receive an unknown-route plan for later operational attention without inventing an address.

Working details

Reservations can be partial when stock is short and are distinct from sold-stock allocation or a dispatch plan. This handling does not fill in partial addresses or guarantee that every imported order is protected; unresolved routing and later release need appropriate operational handling.

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Selling and accounts

40
Search

Find sales orders and documents

Locate sales using customer, product, order or document information.

Combine an order number, consignment reference or whole invoice number with product codes, buyer details, shipping address, customer and date criteria. Further filters distinguish statuses, sources and individual till operators or sales-channel groups.

Working details

These searches locate recorded orders for enquiry. The Search view does not edit fulfilment or open a carrier-tracking service.

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Search

Sales order context and line details

See the information needed to answer an order enquiry.

  • Find orders by document date
  • Find orders by item value
  • Inspect individual order lines

Results bring together quantities, product codes, item value and currency, source, status, documents, external order and payment references, shipping service, destination, branch and hold information. Open a side panel for the order's individual lines, and optionally filter by item value or the date of an invoice or credit note.

Functions in this topic

Find orders by document date

Add a minimum invoice or credit-note date to the current order enquiry criteria.

Find orders by item value

Narrow the enquiry to an inclusive item-value range while retaining the order's recorded currency.

Inspect individual order lines

Open an order panel showing each product, quantity and calculated line amount.

Working details

The displayed item total is calculated from the order lines and shown in its stored currency. Reference fields provide context; the side panel remains a read-only lookup.

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Search

Find customers and account details

Locate customer accounts from the information available to staff.

  • Find customer identities and tax references
  • Find customer groups and notes
  • Maintain customer notes and groups

Combine customer identity, company or username, billing address, email, country, group, notes, assigned price tier and credit-limit criteria. Expand the result columns when contact, VAT or EORI information is needed.

Functions in this topic

Find customer identities and tax references

Search customer identity across billing name, company, external username, VAT number and EORI.

Find customer groups and notes

Combine group, note and email criteria when locating the relevant accounts.

Maintain customer notes and groups

Administrators and selected customer users can use the limited edit mode to maintain these two customer fields.

Working details

Normal customer enquiry is read-only. Notes and Group editing is a limited administrative capability intended for administrators and selected customer users.

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Search

Customer order history

See a customer's previous orders without leaving the enquiry.

Open a customer side panel showing internal and external order references, quantities, product codes, item totals, sources and dates. Orders appear newest first so staff can begin with the customer's recent activity.

Working details

This is order history, rather than an invoice-balance statement or an order editor.

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Search

Customer receivables by currency

See how much is owed and which customer accounts carry it.

  • Focus on debit or credit balances
  • Total the selected accounts

The finance view shows invoiced and credit-note totals, recorded payments and calculated balances for a selected currency. Focus on positive or negative balances and review totals across the filtered customer results.

Functions in this topic

Focus on debit or credit balances

Filter the selected-currency finance view to customers with positive or negative balances.

Total the selected accounts

Review invoiced, received, balance and ageing totals for the customers returned by the finance filters.

Working details

Finance controls depend on Finance Management access. Currency is selected, rather than converted, and totals describe the customers returned by the current filters.

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Search

Aged balances and unallocated payments

Review the age of account amounts and payments awaiting allocation.

  • Review aged account amounts
  • Review unallocated payments
  • Review a past financial position

View account amounts in 0–30, 31–60, 61–90 and 91-plus-day buckets, alongside unallocated payments. An As at date lets staff review invoice, payment and allocation calculations at a chosen past date.

Functions in this topic

Review aged account amounts

See account amounts in the recorded invoice-date age buckets.

Review unallocated payments

See payment amounts not yet assigned through document allocations.

Review a past financial position

Set an As at date to restrict invoice, payment and allocation calculations to the chosen past date.

Working details

Age is based on recorded invoice dates and allocations, rather than a credit-terms due-date calculation. This is finance visibility; the Search view does not allocate payments.

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Search

Customer price checking

Let customers scan items to see their prices.

A dedicated full-screen station accepts product barcodes or staff-printed product-code labels and displays the selected branch's stored retail price and currency. Tax-inclusive or tax-exclusive presentation follows the configured price tier, helping reduce repeated item price-marking work.

Working details

Kiosk is included for Search customers and requires compatible scanner input and branch pricing setup. It is a price-checking station, without a checkout or payment function.

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Search

Kiosk operating hours

Give each price station its own weekly operating pattern.

Configure enabled days and opening and closing times, including overnight periods. On suitable machines the station can hibernate and request a scheduled wake, with screen-off operation available through the supported alternative setup.

Working details

Power behaviour depends on Windows, firmware and machine settings. Scheduling resumes an existing kiosk session; it does not start the application after shutdown or a loss of power.

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Core Data Manager

Retail, trade and channel price tiers

Maintain prices for different customers, branches and channels.

  • Maintain branch and channel price tiers
  • Configure price-tier tax inclusion

Store enabled product price tiers, including configured branch, marketplace and trade-customer prices. Each tier can be tax-inclusive, tax-exclusive or disabled, supporting simultaneous retail and trade arrangements across the configured countries and currencies.

Functions in this topic

Maintain branch and channel price tiers

Edit accessible enabled product price tiers for the configured branches and marketplaces.

Configure price-tier tax inclusion

Set a tier to include tax, exclude tax or be disabled.

Working details

Available tiers depend on the installation and branch access. Stored channel prices are configuration; remote listings update through downstream processing.

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Core Data Manager

Tax and dated exchange settings

Maintain shared tax and currency rules for business workflows.

  • Configure tax by country or postcode
  • Maintain dated currency rates

Configure country or postcode tax records, rates and whether shipping is taxable. Maintain currency-pair exchange rates over selected date ranges so consuming workflows can use the relevant dated rate.

Functions in this topic

Configure tax by country or postcode

Maintain tax records and whether shipping is taxable for the configured country or postcode rules.

Maintain dated currency rates

Set currency-pair rates over chosen start and end dates for consuming calculations.

Working details

Rates are maintained by the business, rather than fetched live. Complete rate coverage matters: some calculations fall back to 1:1 when a rate is missing, while invoice issue checks for a valid applicable rate.

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Core Data Manager

Payment methods and document messages

Configure shared payment options and business messages.

  • Configure payment methods
  • Maintain business document messages

Maintain supported tender-type settings and shared business data. Invoice, proforma and balance-sheet messages are available in the business-data overview for central editing.

Functions in this topic

Configure payment methods

Maintain the installed tender-type settings used by payment workflows.

Maintain business document messages

Edit the shared invoice, proforma and balance-sheet messages.

Working details

Additional business and tender fields depend on the installed configuration. These settings do not by themselves process a payment.

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Sales / EPOS+

Till and trade order entry

Handle an immediate shop sale or build a larger customer order.

  • Start a cash or named-customer order
  • Add products by scan or code
  • Add quantity to an existing line
  • Create another line for the same product
  • See proof-of-age product cues

Start an order for a cash customer or a named customer and add products by SKU, registered barcode or eligible serial number. Repeated scans can increase an editable line, while a separate line allows the same product to carry a different quantity or price. Products configured for proof-of-age handling show a visible cue for staff.

Functions in this topic

Start a cash or named-customer order

Begin an attended sale with the cash-customer default or attach a customer for the developing order.

Add products by scan or code

Enter a product code, registered barcode or eligible serial number to add the identified product.

Add quantity to an existing line

A matching product scan can add another unit to an editable line.

Create another line for the same product

Use a separate line when the same product needs its own quantity or negotiated price.

See proof-of-age product cues

Flagged products show a visible reminder for staff to perform the applicable customer check.

Working details

Staff work in their authorised selling branch and carry out the customer and product checks; scanning does not create unknown catalogue products automatically.

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Sales / EPOS+

Price tiers and customer defaults

Use the right pricing basis for the sale and customer.

  • Select the order's price tier
  • Apply customer pricing defaults

Select an enabled order price tier to reprice eligible editable product lines. Attaching a customer can offer that customer's preferred tier and currency, with the chosen order tier retained when work is saved and recalled.

Functions in this topic

Select the order's price tier

Change to an enabled configured tier to reprice eligible editable product lines.

Apply customer pricing defaults

Choose whether to use the attached customer's differing price tier or currency.

Working details

Configured tiers determine whether prices include or exclude tax; completed lines and special adjustment lines have separate rules.

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Sales / EPOS+

Editable selling prices and adjustments

Support negotiated prices and discretionary charges.

  • Amend a line's title, quantity and price
  • Reduce quantity with stock-state checks
  • Add a discretionary adjustment

Staff can change editable line titles, quantities and prices, with net, tax and total amounts recalculated. General Adjustment lines support additional charges or price adjustments within the order.

Functions in this topic

Amend a line's title, quantity and price

Update editable selling lines with recalculated net, tax and total values.

Reduce quantity with stock-state checks

Reducing a packed quantity can require confirmed unpacking before the order and allocations change.

Add a discretionary adjustment

Use an editable General Adjustment line for an appropriate charge or price adjustment.

Working details

Completed lines use refund handling rather than direct editing; reducing packed quantities can require unpacking first.

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Sales / EPOS+

Ad hoc goods and services

Include a sale that needs an additional goods or service line.

  • Add an ad hoc goods item
  • Add an ad hoc service
  • Calculate an ad hoc selling amount

Create an eligible ad hoc goods or service item, or use an existing individual product through the entry form. Cost, currency, markup and tax fields help staff calculate the proposed selling amount before adding it.

Functions in this topic

Add an ad hoc goods item

Use the permitted ad hoc entry route to create goods for the sale at the configured branch location.

Add an ad hoc service

Add a supported service line without requiring physical stock allocation.

Calculate an ad hoc selling amount

Review cost, currency, markup and tax before adding the proposed net and total price.

Working details

Goods entry depends on the configured stock location and user permission; central product maintenance remains in the catalogue workspace.

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Sales / EPOS+

Configured product and delivery tax

Calculate order tax from the business's configured selling rules.

  • Use the configured destination tax rules
  • Apply product or postcode exceptions
  • Edit from net or total price

Tax calculation uses branch and delivery country information, registration settings and product exceptions. Supported postcode overrides and net or gross price editing feed the recalculated tax and complementary selling price.

Functions in this topic

Use the configured destination tax rules

Calculate line tax using branch, destination, registration and recorded country rules.

Apply product or postcode exceptions

Use supported product-country exceptions and the longest matching postcode override in the tax calculation.

Edit from net or total price

Recalculate the complementary selling amount and tax when an editable net or total price changes.

Working details

Results depend on the business's configured country, product and postcode rules; confirmed orders retain their applicable tax-country restrictions.

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Sales / EPOS+

Selling currencies and invoice exchange rates

Handle sales in configured currencies.

  • Choose a selling currency
  • Retain the invoice's dated exchange rate

Select an order currency and see its symbol and exchange-rate cues as eligible prices are recalculated. Issued invoices and credit notes retain their resolved headquarters-currency exchange rate for the issue date.

Functions in this topic

Choose a selling currency

Select a configured order currency and see the associated symbol and exchange-rate cues.

Retain the invoice's dated exchange rate

Store the resolved headquarters-currency rate for the invoice or credit note's issue date.

Working details

Invoice issue requires valid applicable rate data; currency changes are restricted while a nonzero editable payment is entered.

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Sales / EPOS+

Backorders and expected supply

Keep a customer requirement visible when stock is short.

  • Record an unmet requirement
  • Inspect expected supply

Record remaining unmet quantities as backorders and inspect the related demand and expected supply-order details. Staff can see recorded supply dates while discussing or progressing the customer order.

Functions in this topic

Record an unmet requirement

Set remaining eligible physical demand as a backorder instead of inventing available stock.

Inspect expected supply

View stored supply-order quantities and dates alongside the customer demand.

Working details

Confirming backorders requires a named customer and acknowledgment; recorded supply information is not a promised arrival date.

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Sales / EPOS+

Customer records and commercial defaults

Keep useful customer details with their sales.

  • Create or amend a customer account
  • Find and attach an existing customer
  • Replace or remove an eligible order customer

Create and maintain customer or company details, billing information, contacts, VAT and EORI references, notes and customer groups. Store price tier, currency, credit limit and external-reference preferences, then attach an eligible customer to an order.

Functions in this topic

Create or amend a customer account

Maintain the customer's identity, billing, contact and commercial defaults through the supported customer editors.

Find and attach an existing customer

Use the customer picker or suggestions to link the customer to an eligible order.

Replace or remove an eligible order customer

Change the attached customer where the order, delivery, payment and fixed tax-country rules allow.

Working details

Customer changes are checked against order state and confirmed tax-country requirements; externally sourced orders have additional restrictions.

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Sales / EPOS+

Reusable customer delivery addresses

Reuse delivery details instead of entering them for each order.

  • Maintain reusable addresses
  • Apply delivery details to a consignment
  • Set the customer's default delivery address
  • Import or export customer addresses

Maintain a searchable customer address book, copy or select an address for a consignment, and set a customer-specific default. Address-book rows can also be imported or exported through Excel.

Functions in this topic

Maintain reusable addresses

Search, add, copy, edit or delete the customer's eligible stored address-book rows.

Apply delivery details to a consignment

Select or amend the supported delivery and contact information for the shipment grouping.

Set the customer's default delivery address

Choose a stored default for subsequent eligible customer attachment.

Import or export customer addresses

Use Excel to move supported address-book rows into or out of the selected customer's address book.

Working details

Applying addresses still follows confirmed-order and shared-consignment checks; spreadsheet routes require Microsoft Excel.

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Sales / EPOS+

Delivery services and charges by consignment

Give each shipment its delivery details and commercial charge.

  • Choose a configured delivery service
  • Record an external delivery arrangement
  • Set the delivery charge and dispatch-by value
  • Review multiple consignments
  • Record the order's Incoterm

Choose from configured courier services or record an external-courier route for the selected consignment. Set the delivery charge and dispatch-by value, view service cost and delivery-time information, and record the order's Incoterm.

Functions in this topic

Choose a configured delivery service

Review service information and select an eligible configured route for the consignment.

Record an external delivery arrangement

Select External Courier where shipment is arranged outside the integrated carrier route.

Set the delivery charge and dispatch-by value

Save the consignment's charge and configured shipping-tax calculation with its dispatch timing.

Review multiple consignments

Cycle the order's shipment groupings to inspect their addresses, service and work states.

Record the order's Incoterm

Save the selected trade term and see the cue for a delivery or collection mismatch.

Working details

A delivery address and appropriate configuration are required; External Courier records the route without implying an integrated carrier booking.

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Sales / EPOS+

Quotes, saved baskets and developing trade orders

Save an unfinished sale and return to it later.

  • Save a customer basket or unfinished trade order
  • Prepare a pro-forma
  • Review older layaway reminders

Lay Away preserves an order's working details, notes, chosen pricing and applicable stock reservations. Use it for a returning shop customer, a quote or a trade order still being assembled, with a pro-forma available and reminders for older work.

Functions in this topic

Save a customer basket or unfinished trade order

Lay away the order to retain its work, chosen pricing and applicable reserved stock.

Prepare a pro-forma

Generate a pro-forma document for the order without issuing a completed sale or tax invoice.

Review older layaway reminders

Open the login reminder list for qualifying work and return to an unfinished order.

Working details

Layaway is separate from a completed sale or an On Hold instruction; a pro-forma is not a tax invoice.

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Sales / EPOS+

Controlled order editing, cancellation and holds

Keep unfinished work editable while protecting progressed fulfilment.

  • Reopen eligible work for editing
  • Review another user's order ownership
  • Respect active Packing work
  • Put an order on hold
  • Cancel an unfinished unconfirmed sale

Reopen eligible orders, cancel eligible unconfirmed work to release its reservations, or place an existing order On Hold. Staff receive prompts where another user owns the work or Packing is actively using a related consignment.

Functions in this topic

Reopen eligible work for editing

Recall permitted laid-away, processed or in-progress orders subject to branch and current-work checks.

Review another user's order ownership

Receive the appropriate warnings and permission checks before deliberately taking over open work.

Respect active Packing work

Sales checks related packing locks before opening an order for editing.

Put an order on hold

Set or remove the order hold used by guarded packing, shipping and immediate-handover actions.

Cancel an unfinished unconfirmed sale

Confirm cancellation of eligible draft work and release its reservations.

Working details

Confirmed orders cannot be cancelled as drafts; order and shared-parcel holds restrict guarded packing and shipping actions.

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Sales / EPOS+

Complete a sale and hand over collection goods

Join the sale's stock, payment and invoice records.

  • Finalise the current sale
  • Complete shop or collection handover

Confirmation finalises eligible lines and payments, allocates payment amounts and issues the invoice or credit note. Eligible shop or collection consignments complete their stock handover as part of the attended sale.

Functions in this topic

Finalise the current sale

Confirm eligible lines and payments, allocate payment amounts and issue the invoice or credit note.

Complete shop or collection handover

Finish the stock handover for eligible no-delivery or Click and Collect consignments.

Working details

Confirmation checks pricing, references, payment eligibility and stock or backorder requirements; document printing happens separately afterwards.

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Sales / EPOS+

Refunds with an explicit stock outcome

Handle the money and the returned goods together.

  • Refund remaining confirmed quantities
  • Choose returned-stock outcomes
  • Refund outstanding or external requirements
  • Apply the confirmed stock outcomes

Refund remaining eligible quantities on confirmed goods or service lines, including relevant kit components and outstanding demand. Choose the appropriate outcome for actual units, such as resale, testing, Vault or destruction, with the resulting stock movements recorded on confirmation.

Functions in this topic

Refund remaining confirmed quantities

Prepare reversing lines for eligible quantities still refundable on the original sale.

Choose returned-stock outcomes

Specify appropriate resale, testing, Vault, destruction or location outcomes for the actual unit components.

Refund outstanding or external requirements

Reverse supported backordered, unallocated or externally fulfilled demand without adding fictional returned goods.

Apply the confirmed stock outcomes

Confirmation records the corresponding return or removal movements for the affected units.

Working details

Already-refunded quantities are excluded; packed goods need the appropriate unpacking step and every refunded component must be accounted for.

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Sales / EPOS+

Split tender and cash change

Record how an attended sale is paid.

  • Split the sale across payment methods
  • Calculate cash change or shortfall
  • Review current order payment totals

Use cash, card or other configured tender rows and edit amounts to split the payment across methods. The cash completion dialog shows change or a shortfall, while the payment panel keeps net, tax, total and paid amounts visible.

Functions in this topic

Split the sale across payment methods

Use several configured cash, card or other tender rows with editable amounts.

Calculate cash change or shortfall

Enter the cash received and review the amount returned or still needed before completion.

Review current order payment totals

See net, tax, gross, already paid, paid today and remaining credit amounts as the order changes.

Working details

Staff confirm tender outcomes; this records payments without claiming integrated card-terminal authorisation.

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Sales / EPOS+

Customer credit limits

Support eligible customer purchases on account.

  • Check the customer's credit position

Store a customer's credit limit and compare the proposed outstanding amount with their existing balance during sale confirmation. Visual cues identify over-limit positions so staff can review the account before proceeding.

Functions in this topic

Check the customer's credit position

Compare proposed new credit with the existing account balance and configured credit limit.

Working details

Credit eligibility follows the configured customer limit and the sale's payment rules.

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Sales / EPOS+

Payments without a new sale

Take a payment against money already owed.

  • Take payment against an existing order
  • Take an independent account payment or refund
  • Retain excess as unallocated credit
  • Correct an eligible recorded payment

Record a payment against an already confirmed order or enter a standalone customer account payment or refund. Retain its currency, tender and collector, and leave excess payment visible as unallocated customer credit where appropriate. Authorised finance users can correct eligible unreconciled payments, with offsetting records available where retained reconciliation prevents deletion.

Functions in this topic

Take payment against an existing order

Record and allocate a new payment to eligible outstanding invoices without issuing another sale.

Take an independent account payment or refund

Record customer payment details and chosen invoice allocations without entering a new sales order.

Retain excess as unallocated credit

Leave an excess payment visible on the account rather than allocating more than an invoice's balance.

Correct an eligible recorded payment

Authorised finance handling can delete eligible unreconciled payments or use a supported offset where reconciliation must remain.

Working details

Payment-only work does not issue another sale invoice; available invoice allocation depends on the payment currency.

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Sales / EPOS+

Allocate payments across invoices and credit notes

Show which customer documents a payment settles.

  • Assign amounts across invoices and credit notes
  • Review an automatic allocation proposal
  • Remove an eligible invoice allocation
  • Review the remaining unallocated amount

Review and assign amounts across eligible invoices and credit notes, or use an automatic allocation proposal as a starting point. The view shows outstanding balances, remaining allocation and excess credit; eligible allocations can be removed with the underlying transaction retained.

Functions in this topic

Assign amounts across invoices and credit notes

Select eligible documents and amounts within the payment currency and remaining-balance rules.

Review an automatic allocation proposal

Rebuild the editable proposal from outstanding invoice and credit information while preserving reconciled allocations.

Remove an eligible invoice allocation

Unallocate an eligible existing payment amount while retaining its underlying transaction.

Review the remaining unallocated amount

See outstanding invoices, credit on account and the amount still available for allocation.

Working details

Currency, remaining balances, signs and reconciled allocations constrain what can be changed.

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Sales / EPOS+

Bank-account reconciliation groups

Match bank-account work with the sales and payments recorded in MS.

  • Create and name reconciliation groups
  • Reconcile selected records
  • Remove eligible group members
  • Lock a completed group
  • Delete an empty unlocked group
  • Inspect the grouped finance rows

Create named reconciliation groups with notes and add selected invoices, payments and their eligible allocations. Review the group's finance rows, remove eligible members while it remains unlocked, or lock a completed nonempty group.

Functions in this topic

Create and name reconciliation groups

Give a group a unique name and notes for the records being reconciled.

Reconcile selected records

Assign eligible selected invoices, payments and their corresponding allocations to the group.

Remove eligible group members

Unreconcile supported members while the group remains unlocked.

Lock a completed group

Permanently close a nonempty reconciliation to further changes through this interface.

Delete an empty unlocked group

Remove an unwanted reconciliation only after its membership and lock checks allow it.

Inspect the grouped finance rows

Load the group's invoice and payment records in Accounts Manager for review.

Working details

A locked group cannot be changed or unlocked through this interface; only unlocked empty groups can be deleted.

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Sales / EPOS+

Invoice, payment and takings reports

Examine financial activity by branch, channel and currency.

  • Filter invoices and payments separately
  • Inspect invoice-to-payment relationships
  • Review currency and tender takings
  • Export the financial report
  • Save the tender takings PDF
  • Balance selected amounts on account

Filter invoices and payments by dates, sales source, currency, payment and allocation status, reconciliation and domestic or export activity. Split views show their relationships, while currency and tender summaries, CSV exports and a takings PDF support review. Selected report records can also be used to preview and approve account-balancing entries.

Functions in this topic

Filter invoices and payments separately

Apply supported date, branch, channel, currency and financial-state filters to each report side.

Inspect invoice-to-payment relationships

Use split views to see each invoice's payments or each payment's invoice allocations.

Review currency and tender takings

Summarise the selected collections by currency, tender and supported branch or collector details.

Export the financial report

Save the loaded invoice, payment and takings extracts as CSV files.

Save the tender takings PDF

Generate the supported tender summary document from loaded report data.

Balance selected amounts on account

Preview and approve supported account-balance entries for selected report payments and invoices.

Working details

Finance access is permission-dependent; totals follow the selected recorded activity and retain currency distinctions.

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Sales / EPOS+

Customer balance statements

Prepare a clear account statement for a customer.

  • Create an outstanding-balance statement
  • Save relevant invoice copies with the statement

Create a statement for current outstanding balances or a chosen date range. Download the relevant stored invoice copies alongside it when useful for the customer or accounts team.

Functions in this topic

Create an outstanding-balance statement

Produce the customer's current statement or choose a statement date range.

Save relevant invoice copies with the statement

Download available associated invoices alongside the customer statement.

Working details

Statement dates control the included records; availability of invoice copies depends on stored documents.

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Marketplace Automation

Import website Click and Collect orders

Preserve the customer's chosen branch for collection fulfilment.

  • Retain the chosen collection branch
  • Return collection-progress states

Create a local collection order using the website's selected branch, product requirements and group components. Later processes send supported picked and completion states back to the connected website.

Functions in this topic

Retain the chosen collection branch

Create the collection workflow at the website-selected branch and expand configured group components.

Return collection-progress states

Send supported picked and completion states based on the recorded packing and payment-allocation evidence.

Working details

Collection orders start in a laid-away workflow rather than the normal processed delivery route. The completion status uses recorded payment-allocation evidence rather than proving a fully paid balance.

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Marketplace Automation

Process supported imported order changes

Keep eligible order records aligned with incoming quantity and cancellation information.

  • Process item changes
  • Record supported credits

Update matching item quantities, add or reduce lines and record supported refund or cancellation effects. Where the existing financial records permit, create linked credit or payment entries and release eligible reservations or update the order's operational records.

Functions in this topic

Process item changes

Update matching quantities and record supported added or removed lines.

Record supported credits

Link eligible local refund and credit facts to their original invoiced items.

Working details

Later item changes do not automatically rebuild every existing shipping plan. Local refund records are separate from a marketplace payout, and physical returns still need staff handling.

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Marketplace Automation

Prepare invoice records and branded PDFs

Produce the supported financial documents for processed imported sales.

  • Create eligible payment and invoice records
  • Render branded multi-page documents
  • Show recorded VAT and marketplace-tax information
  • Regenerate incomplete website invoice files

Create local source-payment and invoice records where the order and financial data allow, then render branded multi-page invoice or credit-note PDFs using saved item, address, currency and tax information. Store the generated document references for later access and printing.

Functions in this topic

Create eligible payment and invoice records

Record the supported source payment and issue the local invoice when the necessary financial evidence is present.

Render branded multi-page documents

Produce the supported invoice or credit-note PDF from saved document and item facts.

Show recorded VAT and marketplace-tax information

Include the relevant saved jurisdiction, incoterm and seller or marketplace-collected tax wording.

Regenerate incomplete website invoice files

Retry supported Website-source invoice PDFs whose saved output reference is still missing.

Working details

Click and Collect uses a separate process. These are local financial records rather than marketplace settlement reconciliation; document preparation and storage can complete separately from order processing.

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Sales / EPOS+

Customer references and fulfilment notes

Keep the customer's reference and the team's instructions with the sale.

Record or amend an order's external or customer reference and copy the internal or external order identifier when needed. Maintain order notes and separate consignment packing notes for the work being fulfilled.

Working details

A customer can require a reference before confirmation; consignment notes relate to the selected shipment grouping.

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Sales / EPOS+

Order lines in Excel

Prepare or amend a larger order through a workbook.

Import product codes, titles, quantities and prices from a spreadsheet using column headings or column letters, choosing to append or replace editable lines. Export editable order lines as a workbook or prepare an order-entry template.

Working details

Microsoft Excel is required; invalid rows are reported, confirmed lines remain protected and replacing editable lines is a deliberate import choice.

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Sales / EPOS+

Remove unused customers or selected personal details

Handle supported customer-record removal requests.

Delete a settled customer who has no orders, or retain the account while replacing the supported personal fields with a removal marker. Staff confirm the applicable action before it proceeds.

Working details

The account balance must be zero; replacing selected fields does not erase every related address, note, transaction or historical document.

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Search

Price-station guidance and automatic reset

Keep the price station ready for the next customer.

Unknown, ambiguous or unpriced items ask the customer to seek staff assistance, while recognised web-address QR scans ask for the product barcode. The product screen returns to the scanning prompt after two minutes, guidance messages return after eight seconds, and a further scan can replace the current product.

Working details

The station displays product guidance and prices without a checkout or payment action. Web-address QR guidance does not identify every possible QR payload.

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Marketplace Automation

Prepare tax and currency facts for imported sales

Use configured tax and exchange-rate information when preparing supported imported orders and documents.

Preserve supplied gross item and shipping amounts while calculating the relevant net and VAT splits from company, product, destination and service settings. Retain marketplace-collected tax separately where supplied. Establish the document's tax country and capture the applicable direct currency-to-headquarters rate at issue time before creating eligible financial records.

Working details

This uses saved business configuration rather than validating tax law. Missing or ambiguous jurisdiction or exchange-rate evidence can defer the invoice; it does not guess an inverse or cross-currency rate or retrospectively recalculate existing documents.

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Marketplaces

28
Core Data Manager

Product availability and operational rules

Control which products are intended to be sold or reordered.

  • Set channel availability
  • Maintain reorder and discontinuation rules
  • Maintain delivery and tax exceptions

Maintain marketplace and website availability choices, including listable and restricted states. Product-level settings also include discontinuation and reorder reasons, undeliverable countries and tax-exception rules.

Functions in this topic

Set channel availability

Maintain the supported per-channel listable or restricted availability choices.

Maintain reorder and discontinuation rules

Set product reorder or discontinued flags with their recorded reasons.

Maintain delivery and tax exceptions

Store product-level undeliverable countries and tax-exception rules for consuming workflows.

Working details

These configure product behaviour for consuming workflows. Supported availability fields do not imply that every marketplace is connected or that an external listing has accepted the configuration.

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Core Data Manager

eBay listing configuration

Prepare eBay listings from shared product information.

  • Configure eBay price and quantity rules

Set account and site, product code, title and subtitle, categories, condition, template and stored policies. Listing controls include activation, price adjustments and rounding, quantity adjustments and stock buffers; category choices provide their stored condition options.

Functions in this topic

Configure eBay price and quantity rules

Set listing price adjustments, rounding, quantity adjustments and stock buffers.

Working details

The editor offers configured UK, French, Spanish, Italian and German sites and fixed-price listings. Publication depends on downstream processing and eBay accepting the submission.

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Core Data Manager

eBay category item specifics

Prepare the category details needed for an eBay listing.

  • Load category requirements
  • Maintain item-specific values

Populate item specifics from eBay category taxonomy, including combined requirements and recommendations for a second category. The editor highlights required aspects and offers supported fixed-value choices, suggestions and permitted custom values.

Functions in this topic

Load category requirements

Fetch taxonomy guidance for the selected category and combine relevant second-category aspects.

Maintain item-specific values

Use supported strict choices, suggestions or custom values to maintain the listing's aspects.

Working details

Taxonomy retrieval requires usable account authentication and category setup. Editor guidance does not guarantee that a listing will satisfy every eBay acceptance rule.

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Core Data Manager

Amazon listing and attribute configuration

Prepare Amazon listing settings and supported product attributes.

  • Configure Amazon listing rules
  • Use product-type attribute guidance
  • Maintain and remove attribute values

Set account, site, product type and condition, activation and title-use controls, tax code, business discount, price adjustments and stock buffers. Available product-type definitions guide supported attribute values and repeat entries, with stored values available for review and amendment.

Functions in this topic

Configure Amazon listing rules

Maintain account and site, activation, product type, condition, tax code, business discount and price or quantity settings.

Use product-type attribute guidance

Use available stored definitions for supported attribute requirements, value choices and repeated entries.

Maintain and remove attribute values

Amend supported saved attributes or clear a saved value to request its removal, with conflicting writes refused by the attribute save path.

Working details

The main editor offers configured UK, French, Spanish, Italian and German sites. Attribute guidance depends on available definitions and covers supported simple structures; desktop saving does not guarantee Amazon acceptance.

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Core Data Manager

Website listing configuration

Adapt shared product information for your website listings.

  • Compose website product content
  • Configure website selling rules

Configure the website product code, title source, description-part order and placement of listing notes. Set listing price adjustments, rounding, quantity rules and buffers, zero-stock or no-image retention, Click and Collect and backorder flags.

Functions in this topic

Compose website product content

Set the title source, description-part order and listing-note placement for the website listing.

Configure website selling rules

Set supported price, quantity, buffer, retention, Click and Collect and backorder options.

Working details

These are per-listing settings for the configured website arrangement. Storefront rendering, checkout and publication depend on the website implementation.

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Core Data Manager

Listing images, status and update requests

Keep channel presentation connected to shared product data.

  • Choose images for each listing
  • Inspect listing status and errors
  • Request another listing-processing pass

Exclude selected product images from an individual Amazon, eBay or website listing while retaining the shared image library. Review recorded listing status and errors, use supported external listing links, and mark selected Amazon or eBay listings for another processing pass when needed.

Functions in this topic

Choose images for each listing

Exclude selected shared product images from an individual Amazon, eBay or website listing.

Inspect listing status and errors

Review recorded marketplace status or error information and open the supported external listing link.

Request another listing-processing pass

Mark selected Amazon or eBay records for downstream update processing.

Working details

Update requests are handled downstream and do not guarantee immediate or successful publication. Displayed status is recorded information, rather than a live status refresh.

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Core Data Manager

Listing, price and attribute workbooks

Make coordinated pricing and listing changes in spreadsheets.

  • Update base and marketplace prices
  • Maintain channel listings through workbooks
  • Export guided Amazon attribute workbooks
  • Import supported Amazon attribute changes

Price workbooks can include base tiers and calculated marketplace price variations, while listing workbooks maintain supported Amazon, eBay and website fields. Amazon attribute workbooks group entries by product type and provide guidance, available value lists and supported validation when edited values are imported.

Functions in this topic

Update base and marketplace prices

Use price workbooks to change enabled base tiers and supported marketplace listing price variations.

Maintain channel listings through workbooks

Import supported Amazon, eBay and website listing records or configured deletes, with a separate worksheet route for eBay item-specific values.

Export guided Amazon attribute workbooks

Generate product-type worksheets with saved values, help comments, a guide and available strict-value lists.

Import supported Amazon attribute changes

Apply supported validated edits or explicit clearing from the comparison workbook while retaining unchanged values and reporting invalid groups.

Working details

These workbooks change stored configuration for downstream processing. Supported fields, countries and attribute structures vary; invalid groups can be reported while other valid changes are accepted.

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Amazon Management

Maintain registered Amazon accounts

Support the account setup used by the client's Amazon integration.

Review registered accounts and their stored expiry dates, add an additional account using existing configuration, update its credential and expiry information, and open Seller Central app management for the necessary external account work.

Working details

Additional-account setup requires an existing configured account and seller details. The form is not a complete first-account or automatic authorisation-verification workflow.

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Amazon Management

Find products already listed on Amazon

Search for an existing Amazon product identifier before preparing a listing.

  • Search words or product identifiers
  • Compare product matches
  • Load more results

Search by words or supported identifiers such as barcode, product code or ASIN, compare the returned titles and images, and load further result pages when available. Use the research alongside listing preparation in Core Data Manager.

Functions in this topic

Search words or product identifiers

Search the supported Amazon catalogue using keywords, barcodes, product codes or an ASIN.

Compare product matches

Use returned titles, ASINs and available main images to identify the matching catalogue entry.

Load more results

Append another result page when Amazon supplies a continuation token.

Working details

Current research uses the UK marketplace and first configured account. Search identifies catalogue entries; it does not automatically create an MS product or publish an offer.

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Amazon Management

Inspect Amazon catalogue and price information

Review the existing product's attributes, identity and returned prices.

  • Inspect product data and relationships
  • Compare returned landed prices

Select a product to inspect dimensions, identifiers, product types, relationships, attributes and sales ranks. Compare returned lowest and competitive landed prices, including condition, currency and shipping information, and open the Amazon product page alongside the research.

Functions in this topic

Inspect product data and relationships

Review available dimensions, identifiers, product types, attributes, related products and sales ranks.

Compare returned landed prices

Review the returned lowest and competitive prices with their condition, currency and shipping amounts.

Working details

These are Amazon-returned research results. This screen does not change selling prices, calculate margin or edit the listing.

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eBay Management

Register and connect eBay accounts

Maintain the account connections used for eBay work.

Register an account and its marketplace, review stored connection expiry, and use the eBay sign-in and consent flow to connect or renew authorisation. Select an account for its policy and catalogue work; locally unused registrations can be removed.

Working details

Registration alone is not authorisation. Removal checks local listed products and does not establish complete remote revocation of the eBay connection.

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eBay Management

Retrieve and find eBay business policies

Keep fulfilment, payment and return policies available for listing preparation.

  • Retrieve fulfilment policies
  • Retrieve payment policies
  • Retrieve return policies

Retrieve the selected account's policy definitions into local grids, search across their loaded fields and copy policy names or cells for use elsewhere. Open eBay's business-policy page in the embedded browser when external editing is needed.

Functions in this topic

Retrieve fulfilment policies

Retain the selected account's returned handling and shipping-policy information for listing preparation.

Retrieve payment policies

Retain returned payment methods, instructions and immediate-payment requirements.

Retrieve return policies

Retain returned acceptance, period, cost-payer and instruction information.

Working details

Retrieval and local searching are distinct from changing a policy on eBay. Available policy information depends on the account, marketplace and successful request.

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eBay Management

Search eBay categories and listing requirements

Navigate the category structure when preparing an eBay listing.

  • Browse and search category paths
  • Inspect category conditions and aspects
  • Export the category list

Load the selected marketplace's category hierarchy and search its category paths. Select a leaf category to inspect its identifier, available item conditions and required or supported aspects. The loaded category list can also be written to an Excel workbook.

Functions in this topic

Browse and search category paths

Download the marketplace taxonomy and search its loaded category hierarchy.

Inspect category conditions and aspects

Review the leaf category's identifier, item conditions and required or supported listing aspects.

Export the category list

Write the loaded category hierarchy to the supported Excel workbook.

Working details

Search works on the downloaded tree, so loading comes first. Category research does not itself publish a listing; workbook output requires Excel.

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eBay Management

Find eBay catalogue products

Research product identifiers, images and attributes for listing work.

  • Search catalogue products
  • Inspect product identity and aspects
  • Open the product page and reuse its identifier

Search eBay's product catalogue by keywords, barcode or manufacturer part number, or look up a known product identifier. Inspect titles, images, brand, identifiers, category and aspects; open the returned product page and copy its eBay product identifier for listing configuration.

Functions in this topic

Search catalogue products

Find products using words, barcode, manufacturer part number or a known eBay product identifier.

Inspect product identity and aspects

Compare returned images and available brand, identifiers, category and attribute information.

Open the product page and reuse its identifier

View the returned eBay product page and copy its identifier for listing configuration.

Working details

Search returns up to 50 results and needs refinement for larger sets. It is research rather than automatic MS product creation or a complete fitment lookup.

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Marketplace Automation

Create Amazon listings and offers

Publish configured products through the appropriate Amazon listing route.

  • Add an owned product to an existing catalogue entry
  • Submit a new Amazon catalogue product
  • Publish an offer against an existing ASIN
  • Check subsequent listing status

For owned product records, use an existing Amazon identifier or prepare a new catalogue submission containing identity, brand, product type, images and attributes. Non-owned products with an existing identifier use the offer-only route. Record the submission result for subsequent listing-status checks.

Functions in this topic

Add an owned product to an existing catalogue entry

Use the configured existing ASIN for the owned-product creation route.

Submit a new Amazon catalogue product

Prepare the supported new-product identity, brand, product type, images and attributes for owned creation.

Publish an offer against an existing ASIN

Use the offer-only route for eligible non-owned products with a configured Amazon identifier.

Check subsequent listing status

Reconcile held offer states using the completed account snapshot and targeted listing lookups.

Working details

New-catalogue creation is currently UK-specific and needs suitable product data. Amazon acceptance and later buyable availability are separate outcomes.

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Marketplace Automation

Update Amazon stock availability

Use available stock and listing settings to control offer quantities.

  • Calculate available offer quantity
  • Retain or remove zero-stock offers

Calculate offer quantity from stock and pack size, then apply the configured maximum, percentage and buffer settings. Scheduled updates revise quantities and use activation, account and availability settings when managing held offers. At zero stock, configured behaviour can retain an unbuyable offer or remove it.

Functions in this topic

Calculate available offer quantity

Convert stock into pack quantities and apply the configured maximum, percentage and buffer settings.

Retain or remove zero-stock offers

Apply the configured zero-stock and activation behaviour rather than assuming every offer stays buyable.

Working details

Changes can be deferred while quantities are unstable. Product-type configuration and Amazon API outcomes govern publication; this is not an immediate-update guarantee.

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Marketplace Automation

Publish configured Amazon prices

Maintain consumer prices and supported business-price structures.

  • Publish configured consumer prices
  • Publish supported business prices
  • Resolve Amazon shipping groups

Derive Amazon prices from country pricing, pack size, configured alterations and rounding. Submit consumer prices and schema-supported business prices or quantity-discount structures, with configured shipping groups resolved to the account's marketplace identifiers.

Functions in this topic

Publish configured consumer prices

Derive the account-market price using country pricing, pack size, alterations and rounding.

Publish supported business prices

Include schema-supported business audience prices or quantity discounts.

Resolve Amazon shipping groups

Translate configured shipping-group names into the account's marketplace identifiers.

Working details

This publishes configured pricing rather than automatically undercutting competitors. Business-price structures require schema support and marketplace acceptance.

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Marketplace Automation

Revise Amazon content after product edits

Feed central product changes into eligible owned Amazon listings.

  • Revise titles, descriptions and bullets
  • Revise images and typed specifics
  • Include supplied declarations

Scheduled content reconciliation prepares title, description, bullets, ordered images and typed listing attributes from saved data. Where supported, supplied manufacturer, safety and age-related declarations can also be included in the marketplace payload.

Functions in this topic

Revise titles, descriptions and bullets

Build eligible content changes from saved product data and supported schema requirements.

Revise images and typed specifics

Publish ordered eligible images and typed listing-specific attributes.

Include supplied declarations

Send supported manufacturer, safety and age-related declarations from the recorded data.

Working details

This applies to eligible owned listings. Schema, image accessibility and API results limit what Amazon displays; preparing declarations does not establish compliance or automatic successful retry.

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Marketplace Automation

Create and relist eBay fixed-price listings

Publish eligible configured products and handle ended listings.

  • Create fixed-price listings
  • Relist or create a fresh listing
  • Reconcile active listing references

Build fixed-price listing submissions from product identity, category, condition, policies, images and description data. For an ended listing, use the available relist route or create a fresh listing where appropriate, retaining the returned listing reference.

Functions in this topic

Create fixed-price listings

Submit eligible configured products with their category, condition, policy, image and description data.

Relist or create a fresh listing

Use the available route for an ended listing and retain its returned listing reference.

Reconcile active listing references

Compare external active state and identifiers with held local listings for subsequent automation.

Working details

Activation, account restrictions, stock and required listing data govern eligibility. Configured markets and eBay validation apply; not every ended listing can be recovered.

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Marketplace Automation

Update eBay quantity and price

Keep configured listing availability linked to the business's stock.

  • Revise stock and price
  • End unavailable listings

Scheduled revision uses changed listing data, calculated stock and local quantity limits to prepare inventory and price updates. Applicable zero-quantity, price, deactivation or restriction conditions can end the listing rather than keeping it active.

Functions in this topic

Revise stock and price

Send the eligible calculated quantity and price changes through the inventory-revision process.

End unavailable listings

End listings where the relevant stock, price, activation or restriction conditions require it.

Working details

Updates can be deferred while quantities are unstable. Changes become effective through the external eBay result, not immediately when a local product is edited.

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Marketplace Automation

Revise eBay listings from central product data

Rebuild eligible listing descriptions and attributes after changes.

  • Rebuild listing attributes and policies
  • Generate a templated description

Publish updates to title, condition, categories, identifiers, item specifics, policies, images, currency and tax information. Saved description templates combine product data and conditional content when the listing payload is prepared.

Functions in this topic

Rebuild listing attributes and policies

Revise the title, condition, category, identifiers, item specifics and configured business policies.

Generate a templated description

Combine the saved HTML, product resources and conditional content into the listing description.

Working details

Configured account policies, market mappings, categories and template resources must be suitable. An MS edit or prepared payload does not guarantee eBay acceptance.

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Marketplace Automation

Retrieve Amazon orders into MS

Bring supported Amazon order details into the shared sales and fulfilment records.

  • Map orders to the MS catalogue

Scheduled retrieval collects modified orders and their available buyer, recipient, fulfilment and item information. It records source references, shipping dates and account context, and maps seller product codes to the MS catalogue for later allocation.

Functions in this topic

Map orders to the MS catalogue

Retain marketplace item references and resolve seller product codes, leaving unmatched items visible for attention.

Working details

Account access and valid product mappings are required. Pending, missing-address or unmatched-product orders can need attention before fulfilment.

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Marketplace Automation

Retrieve eBay orders into MS

Bring eBay sales into the same stock and dispatch workflow.

  • Retain variation product identity
  • Handle multi-leg delivery details

Scheduled retrieval collects modified orders with item, address, service and transaction information. Variation product codes are retained where supplied, and multi-leg shipments use the appropriate logistics-provider delivery address while keeping buyer context.

Functions in this topic

Retain variation product identity

Prefer the supplied variation product code when mapping an eBay sale to the MS catalogue.

Handle multi-leg delivery details

Use the logistics-provider delivery address while preserving the buyer's address and final destination context.

Working details

Valid catalogue mapping is needed for allocation and packing. Imported data depends on the account and eBay response; incomplete or unmatched information can require staff attention.

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Marketplace Automation

Exchange orders and statuses with connected websites

Bring configured website sales into MS and send eligible status updates back.

  • Import website baskets and routing
  • Return order statuses

Collect pending orders from connected website databases, map basket products and supplied shipment information, and hand them to the shared order workflow. Subsequent processes can send received, cancelled and shipped statuses back to the website.

Functions in this topic

Import website baskets and routing

Map the connected website's basket and supplied shipment allocations into the shared order workflow.

Return order statuses

Send supported receipt, cancellation and dispatched states back through the configured website connection.

Working details

Websites need the configured integration and valid product or shipment mappings. Receipt, local order processing and returned status updates are separate steps; website content publication is not claimed here.

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Marketplace Automation

Send dispatch and tracking updates to marketplaces

Connect recorded shipment information with Amazon and eBay updates.

  • Send eBay shipment acknowledgements
  • Send Amazon shipment confirmations

Select eligible processed orders with recorded tracking, then send eBay shipment acknowledgement or Amazon shipment confirmation with the supported carrier and item details. Record the resulting transmission status for operational review.

Functions in this topic

Send eBay shipment acknowledgements

Submit the shipped indication and supported carrier or tracking details to eBay.

Send Amazon shipment confirmations

Submit supported item, package, service and tracking details through the Amazon confirmation route.

Working details

This does not perform or independently verify physical dispatch. External acceptance, correct account routing and transmission recovery remain separate from having a local tracking number.

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Marketplace Automation

Reconcile supported externally fulfilled orders

Distinguish external fulfilment from goods the local dispatch team must send.

When imported information identifies a fully shipped order, update the supported completion details and release provisional reservations where appropriate. The Amazon-fulfilled route can reconcile eligible local unmet or unshipped quantities as externally fulfilled demand.

Working details

This records the supported imported fulfilment evidence rather than managing an external warehouse. Already collected local units are protected; other channels do not imply identical Amazon-fulfilled handling.

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Marketplace Automation

Review eBay listing discrepancies

Compare recorded stock with eBay quantities and identify duplicate listing references.

The management tools report duplicate product codes across active eBay listings and compare remote quantities with the quantity MS calculates. After reviewing quantity differences, an operator can request their correction through the normal listing synchronisation process.

Working details

These are back-office reports for the first company loaded in the management session, with up to twenty groups or differences shown in the dialog. Duplicate reporting does not delete listings; quantity correction requires enabled downstream synchronisation and does not immediately change eBay.

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Marketplace Automation

Retry interrupted order imports

Keep supported failed imports available for another retrieval attempt.

Retain failed order references for Amazon, eBay and connected websites, reload the available retry list after a restart and retry those orders through their individual retrieval paths. A pending count gives the management process visibility of outstanding import work.

Working details

Access, product mappings and the availability of the saved retry list still govern success. Retry entries older than seven days are removed from that list rather than deleting business orders; unresolved causes still need attention and retry is not a guarantee of successful import.

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Picking and dispatch

19
Core Data Manager

Packing and shipping information

Give operational workflows the product information they need.

Store packing notes, sold-as information, dimensions, weight and shipping volume. Maintain master-carton quantity and barcode, ready-to-ship-box information and a priority-service colour alongside the product.

Working details

These are shared product settings used by other workflows. Maintaining a value here does not itself select a courier or enforce a packing instruction.

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Sales / EPOS+

Attended packing and shipment actions

Progress selected order goods directly from Sales where appropriate.

  • Mark allocated units packed
  • Unpack goods before shipment
  • Ship eligible invoiced goods
  • Ship part of an ordinary line
  • Reverse an eligible shipment

Mark eligible allocated goods packed and ship invoiced units, including a partial quantity for a single ordinary line. Staff can unpack unshipped units or reverse an eligible shipment back to its original location or the branch's Returns location.

Functions in this topic

Mark allocated units packed

Record eligible selected goods as packed from the existing-order view.

Unpack goods before shipment

Clear eligible unshipped packing state to support a correction, quantity change or refund.

Ship eligible invoiced goods

Record shipment of selected eligible units after their invoice and hold checks.

Ship part of an ordinary line

Choose a bounded partial quantity for a single supported line and consignment.

Reverse an eligible shipment

Restore its units to the original shelf or Returns while preserving their sale and reservation context.

Working details

Order, branch, hold and unit-state rules apply; reversing shipment preserves the sale and is separate from refunding it.

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Packing

Find and organise fulfilment work

Select the orders and parcels your dispatch team needs to work on.

  • Search across sales channels
  • See linked orders and goods
  • Focus a packing run

Combine filters for order references, sales source, courier, status, product, quantities, dates and warehouse location. Linked views show the orders, consignments and goods together; readiness indicators distinguish allocated, held, complete and ready-to-pack work. Focus the packing run on a selected working set.

Functions in this topic

Search across sales channels

Combine channel, order, product, shipment and warehouse filters to select the fulfilment work required.

See linked orders and goods

Selecting an order or consignment narrows its related records and displays the goods required.

Focus a packing run

Hide unselected work to keep the linked views and packing carousel on the chosen working set.

Working details

The search covers merchant-fulfilled work and excludes cancelled orders. Results describe the current search view; actions check whether the work is still eligible.

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Packing

Review and select allocated stock

Inspect which physical units will fulfil an order.

  • Choose individual stock units
  • Maintain unit notes

Review ordered, assigned and remaining quantities with product images. Select or remove eligible stock units using location, serial and unit information, and keep notes against those units. Confirm the allocation against the order's physical requirements.

Functions in this topic

Choose individual stock units

Select eligible physical units using their location, serial, cost and notes rather than allocating only a quantity.

Maintain unit notes

Save notes against selected physical units and their matching live dispatch records.

Working details

Stock must be eligible for the consignment branch. Packed or progressed goods restrict changes; this selects stock records rather than moving goods between warehouses.

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Packing

Cover back orders with available stock

Find outstanding requirements that available stock may now cover.

The Back Orders view brings together product demand, order dates and customer details. Staff select requirements and ask Packing to allocate eligible stock; any uncovered quantity stays back ordered.

Working details

The shortlist is provisional. Actual allocation checks the consignment branch, authorised locations, expiry and current stock availability.

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Packing

Collect combined picking quantities

Pick the totals needed across several orders in location order.

  • Start or resume a picking group
  • Group quantities by location
  • Save or print a pick sheet

Optional picking runs group allocated goods by product and stock location, ordered by warehouse area, bay and bin. Images, titles, notes and quantities help staff collect the goods. Save an A4 pick-sheet PDF or request a copy through the shared Printing station.

Functions in this topic

Start or resume a picking group

Open the eligible selected work and its established picking group without marking unpicked goods as collected.

Group quantities by location

Combine product requirements at each stock location and order the rows by warehouse area, bay and bin.

Save or print a pick sheet

Prepare a checked A4 PDF for local saving or output through the configured shared Printing station.

Working details

One product can have separate location rows. Preparing a list or requesting its print does not record all goods as physically picked.

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Packing

Confirm picking by barcode and serial

Identify and record the individual goods collected from stock.

  • Pick by product and serial
  • Replace an unpicked serialised unit
  • Unpick and return goods

Staff can record a displayed unit as picked or use product barcode and serial checks. Where appropriate, a free serialised unit of the same product at the same location can replace an unpicked allocation after confirmation. Unpicking asks staff to return the goods before clearing the recorded pick.

Functions in this topic

Pick by product and serial

Use the displayed unit or supported product-barcode and serial checks to record the goods actually collected.

Replace an unpicked serialised unit

Confirm a free unit of the same product at the same location as a replacement for an eligible unpicked allocation.

Unpick and return goods

Acknowledge returning a picked unit to its recorded location before clearing its pick record.

Working details

Picking is a physical staff activity. Replacement keeps the product and location unchanged; supported scanner behaviour depends on the installed hardware.

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Packing

Combine or split fulfilment

Bring eligible orders into one parcel or divide their outstanding goods.

  • Move complete product requirements
  • Split selected allocated units
  • Create a shipment destination
  • Review combined notes

Use the consignment manager to move complete product requirements or selected allocated units into an existing or new shipment grouping. A website order and an eBay order for one customer can travel together while retaining their original order and invoice associations. Review combined notes before confirmation.

Functions in this topic

Move complete product requirements

Move an outstanding product requirement and its associated eligible allocations together into another shipment grouping.

Split selected allocated units

Move only the chosen eligible units while preserving their order and product associations.

Create a shipment destination

Draft a destination with its courier, service and assigned branch, then create it when confirmed movement uses it.

Review combined notes

Blend the notes from the goods' origins and review them before confirming the consignment changes.

Working details

Packing state, labels, branch custody and invoice or shipping-charge requirements can prevent movement. Combining goods does not merge the sales orders or issue an invoice.

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Packing

Pack goods into the right parcel

Use barcode scans or manual box selection to record packing.

Product barcode input finds the next eligible matching product in the packing run and records it in the active box. Products without a registered barcode can use a manual box choice. The packing view keeps the product, stock location, unit details and box contents together.

Working details

A product scan matches a product row rather than proving the exact serial number. Staff prepare the physical parcel; work and label state govern allowed changes.

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Packing

Prepare same-item orders as a run

Repeat packing actions across a batch of matching orders.

  • Repeat barcode or product-code packing
  • Repeat product-group sets
  • Follow progress and stop a run

Use search to assemble the relevant orders, then enter a barcode or product code and a quantity for auto-fire. Packing repeats the normal packing action across the run, showing progress and cancellation controls. Completed eligible parcels request labels while the dispatch team prepares the goods.

Functions in this topic

Repeat barcode or product-code packing

Enter a barcode or product code and a repetition count to run the normal packing action across selected work.

Repeat product-group sets

A configured group expands into its component packing actions, with the entered quantity representing repeated sets.

Follow progress and stop a run

View the batch progress and stop admission of further actions while an already admitted action finishes.

Working details

The entry accepts 1–500 packing repetitions, not a promised number of labels. Holds, incomplete parcels or a failed handoff can stop progress.

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Packing

Manage boxes and parcel dimensions

Pack one shipment into suitable measured boxes.

  • Use standard or custom boxes
  • Pack into several boxes
  • Keep one box choice across a run
  • Unpack or rebox a unit

Choose a configured box or enter custom dimensions, select the active box and add further boxes when needed. A run-wide box choice can apply the same size across repeated work. The view summarises contents and calculated weight, with deliberate unpacking or reboxing available where allowed.

Functions in this topic

Use standard or custom boxes

Choose a catalogue box or enter the actual parcel's dimensions.

Pack into several boxes

Add another box and choose which box receives subsequent packing actions.

Keep one box choice across a run

Apply a sticky catalogue box or custom size across repeated packing work until the run choice is switched off.

Unpack or rebox a unit

Deliberately clear an eligible packed unit or move it to another box while the shipment state permits.

Working details

Defaults are starting choices, not automatic optimal box selection. Label or dispatch state can restrict reboxing; configured dimensions do not by themselves prove carrier acceptance.

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Packing

Recognise goods using images and unit details

Give dispatch staff visual product cues alongside barcode checks.

Product images and notes assist allocation, picking and packing. The packing grid can show product code, title, serial, expiry and stock location beside the box assignment, helping staff identify shelf goods and check the unit they are handling.

Working details

Images must be available from the configured product records. Displayed serial and expiry details support staff checks; a packing barcode does not independently verify an exact serial.

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Packing

Maintain dispatch details

Keep addresses, packing notes and shipment deadlines with the work.

Edit a selected shipping address, maintain separate order and consignment notes, and set or clear an order's latest shipment date. These details stay alongside the work that dispatch staff organise and prepare.

Working details

An address may be shared by several consignments, so a correction can affect them together. Date edits do not book a courier or promise a delivery date.

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Packing

Keep prepared goods under dispatch control

Prepare parcels and request labels when shipment is permitted.

Staff can place or remove an order hold. When the required goods are packed, Packing checks the shipment requirements, finalises the box count and sends eligible normal courier-label requests to Printing. Packed work can be set aside when shipment still needs Sales attention.

Working details

Linked orders must meet status, hold and invoice or shipping-charge requirements. A requested label is separate from carrier acceptance, printed output and physical handover.

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Packing

Record dispatch through an external shipping route

Handle goods whose delivery is arranged outside the normal label route.

The explicit External shipping option allows staff to complete the physical packing and, when eligible, record shipment and remove the dispatched units from active stock without requesting a courier label.

Working details

External must be deliberately selected. An unknown or invalid courier is not treated as External; order holds and issue requirements still apply.

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Packing

Prepare parcel identification and delivery paperwork

Request the documents that accompany packed goods.

  • Produce box identification labels
  • Produce delivery-note PDFs
  • Request invoices after packing

Create per-box identification labels with address and order references, and delivery-note PDFs describing the packed products, quantities, serials and weights. Request existing invoices for linked orders, with options to trigger invoice and delivery-note output after packing completes.

Functions in this topic

Produce box identification labels

Generate address, order, parcel and product references for each selected packed box.

Produce delivery-note PDFs

Describe the actual packed products and components with quantities, serials and weight totals.

Request invoices after packing

Queue existing linked invoices and optionally request invoice or delivery-note output when packing completes.

Working details

Delivery notes describe packed goods. Invoice requests use existing invoices; Printing handles the requested output through configured printers.

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Packing

Review dispatch and tracking records

Find stored shipment references and request marketplace tracking updates.

Search by order or tracking reference to inspect courier, service, tracking numbers and shipment quantities. Staff can edit order-level tracking details and request another marketplace transmission after saving the changes.

Working details

This is recorded shipment information rather than live parcel-location tracking. Sending requests downstream processing; changing a record does not replace a carrier label.

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Marketplace Automation

Turn imported orders into stock and shipment requirements

Connect incoming sales with branch allocation and back-order demand.

  • Match customer details
  • Expand product groups into goods
  • Select configured shipping services
  • Allocate stock and retain shortages

Match or create customer records, prepare addresses and consignment requirements, expand group products into their physical components and select configured shipping-service results. Allocate eligible branch stock using authorised locations; uncovered physical requirements remain back ordered.

Functions in this topic

Match customer details

Match supported billing details or create an eligible customer record for the imported order.

Expand product groups into goods

Turn a configured group sale into its physical component requirements.

Select configured shipping services

Choose the cheapest returned service for each returned shipment and branch using the configured routing results.

Allocate stock and retain shortages

Use eligible branch stock and exact reservations, keeping any uncovered physical quantity back ordered.

Working details

Product mapping, branch or location authority and shipping configuration are required. Allocation does not move goods physically, and unavailable or unresolved requirements are not guaranteed fulfilment.

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Packing

Resolve the product required by an order

Correct an eligible order's product assignment before allocating its goods.

Open a searchable product-code and title chooser from the allocation view. An accepted single-product or product-group assignment rebuilds the physical requirements while preserving the order line's identity, so staff can resolve a missing or unsuitable product mapping.

Working details

Existing allocations, shipped quantities, incompatible product types or inconsistent group quantities can prevent reassignment. This changes an eligible order's product requirements rather than substituting goods that have already left.

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Printing and couriers

27
Core Data Manager

Document and courier print routing

Send staff document work to the intended printing application.

Configure printing-application choices for receipts, delivery notes, invoices, identification labels and pick lists. Separate courier mappings route label work to the intended printing application.

Working details

This selects shared printing-application routes. Physical printer setup and document output are handled by Printing.

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Sales / EPOS+

Invoices, receipts and order documents

Keep sales paperwork and supporting files with the order.

  • Browse the order's stationery
  • Generate invoice or credit-note PDFs
  • Print or save completion paperwork
  • Preview stored documents
  • Open supported uploaded files
  • Queue generated stationery for printing
  • Download a stored document
  • Attach supporting customer files
  • Replace or delete eligible uploads

Create or recreate invoice, credit-note and receipt outputs, then view or save the stored documents from the order's stationery area. Attach supporting customer files to the same order and send eligible generated stationery to the shared printing queue.

Functions in this topic

Browse the order's stationery

Review grouped invoices, receipts, pro-formas, commercial and advice documents, and customer uploads.

Generate invoice or credit-note PDFs

Recreate eligible stored financial documents using their recorded issue, address, currency and tax context.

Print or save completion paperwork

Choose a receipt or invoice output after sale completion, or recreate eligible receipts from history.

Preview stored documents

View supported PDF, image, text and HTML documents from the order's stationery area.

Open supported uploaded files

Open eligible Office, CSV or RTF uploads in their registered Windows application when offered.

Queue generated stationery for printing

Request eligible invoice, receipt or advice-note output through the separate Printing application.

Download a stored document

Save the selected available document to a chosen local destination.

Attach supporting customer files

Upload or drop actual local files into the order's Client Uploads collection.

Replace or delete eligible uploads

Confirm replacement of a same-name attachment or remove an eligible client upload.

Working details

Physical output requires configured Printing and printers; uploaded files have a 50 MiB limit and are separate from printable generated stationery.

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Sales / EPOS+

Commercial invoices and advice notes

Prepare useful paperwork for goods leaving the business.

  • Generate a commercial invoice
  • Choose an advice-note presentation
  • Prepare dropship or combined-order advice

Generate a commercial invoice for a consignment to support customs paperwork. Advice notes offer choices such as weights or prices, currency, signature fields, billing details, dropship presentation, order notes and combined-order information.

Functions in this topic

Generate a commercial invoice

Produce the processed consignment's commercial-invoice document for customs paperwork.

Choose an advice-note presentation

Select compatible weights, prices, currency, signature and billing choices for eligible goods or services.

Prepare dropship or combined-order advice

Use supported dropship, order-note, service and combined-order options in the advice document.

Working details

Commercial invoices require a processed order; advice notes require packed physical goods or service items, with compatible presentation choices.

Explore Sales / EPOS+
Printing

Share printing stations across users

Route documents to printers served by a shared Printing station.

  • Route each user's documents
  • Choose document and carrier printers
  • Set the station's warehouse context
  • Set daily operating hours

Give a station a recognisable name, configure its local printers by document type and route each user's requests to the appropriate station. Courier-label printer choices can be configured separately. Daily operating hours can control when background printing and tracking work runs.

Functions in this topic

Route each user's documents

Direct requests by document type to the appropriate named shared station.

Choose document and carrier printers

Select local printers separately for ordinary documents and carrier labels.

Set the station's warehouse context

Assign a branch and optional area for its label and physical collection work.

Set daily operating hours

Restrict background printing and tracking to a same-day or overnight interval, or allow all-day operation.

Working details

Local printers, station routing and service access must be configured. Printing serves existing document requests rather than composing their business content.

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Printing

Print everyday business documents

Send invoices, receipts, pick lists and delivery documents to their printers.

  • Print invoices
  • Print till receipts
  • Print delivery notes
  • Print picking lists
  • Print box identification labels

Printing retrieves generated invoice and delivery-note PDFs, receipt images, pick-list PDFs and parcel-identification labels. Each document uses the requesting user's configured station and the station's selected printer for that output type.

Functions in this topic

Print invoices

Retrieve existing invoice PDFs and send them to the selected invoice printer.

Print till receipts

Retrieve generated receipt images and scale them for the receipt printer.

Print delivery notes

Send generated delivery-note PDFs to their configured printer.

Print picking lists

Retrieve an existing pick-sheet PDF and send it to the station's pick-list printer.

Print box identification labels

Output the existing parcel-identification image through its configured printer.

Working details

Files must already have been generated by their producing application. Submitting a print job does not confirm that usable paper has emerged.

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Printing

Find and reprint document jobs

Review previous document requests and repeat eligible output.

Search ordinary print history by document type, reference, user, status and date. Open a selected job's details and request a confirmed reprint through its configured local printer.

Working details

Ordinary document reprints are separate from courier-label purchase or resend actions. The printer and original document must remain available.

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Printing

Review courier-label work

See what each shipment needs before its label can proceed.

The courier queue brings together order references, courier, service, tracking, address and label state. Filters and visible states help staff locate outstanding, completed or failed work and choose the available next action for the selected shipment.

Working details

Available actions depend on the current route and shipment state. Label state is separate from physical collection and parcel delivery.

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Printing

Exchange shipment and tracking files with couriers

Use configured CSV workflows alongside direct API label buying.

  • Create carrier shipment files
  • Append jobs to a shared carrier file
  • Import courier tracking replies
  • Support untracked services
  • Pass tracking to marketplace processing

Build shipment files containing the configured address, service, box, weight and collection information, and pass them to the carrier-software input folder. Import eligible tracking replies from its output folder and pass recorded tracking to the linked orders for later marketplace updates.

Functions in this topic

Working details

Carrier formats, folders and external software must be configured. CSV handoff does not by itself confirm a printed label or physical collection.

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Printing

Compare rates and buy an Amazon Shipping label

Review the offered carrier service and charge before label purchase.

  • Review service rates
  • Provide carrier-required information
  • Prepare supported off-Amazon shipments

Retrieve rates for an eligible shipment, review service, charge and delivery-window information, and select the offered quote. Where the carrier requests extra information, complete its input form before confirming the chargeable label purchase and output.

Functions in this topic

Review service rates

Compare returned service, charge and delivery-window information before choosing a quote.

Provide carrier-required information

Complete the additional input form when the chosen carrier quote requires it.

Prepare supported off-Amazon shipments

Build supported external-channel requests from the consignment, order items and recipient details.

Working details

The current API integration is Amazon Shipping. Account, service and shipment configuration govern availability; Amazon marketplace requests currently require one used, measured box.

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Printing

Automate eligible API label buying

Use the configured shipping service without repeating routine rate selection.

  • Enable carriers and prefer a label format

Printing can seek the configured service and buy its offered label automatically when the quote is suitable and needs no further input. Purchased label and tracking information is retained, and eligible order tracking is prepared for marketplace transmission.

Functions in this topic

Enable carriers and prefer a label format

Maintain the offered carrier's enabled state, compatible format preference and printer selection.

Working details

This uses the configured service rather than searching for the cheapest carrier. Unsupported services or required inputs need staff attention; label production is separate from physical dispatch.

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Printing

Print and reprint purchased carrier labels

Send the paid label to the configured carrier printer.

  • Use supported label formats
  • Print an already purchased label

Use the returned PDF, image or supported raw label format for physical output. Staff can print an eligible existing purchased label from the queue without buying a replacement, using the configured carrier-printer mapping.

Functions in this topic

Use supported label formats

Output returned PDF or image labels and supported raw printer data through the appropriate printer.

Print an already purchased label

Reuse an eligible paid label from the queue without buying a replacement shipment.

Working details

The printer must support the label's format and resolution. Reprinting an existing label is not purchasing a new shipment; successful submission is separate from checking the paper label.

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Printing

Prepare supported hazardous-goods markings

Use recorded product information to assist ancillary parcel marking.

Printing uses recorded hazardous-content details to identify supported marking cases. It can produce a limited-quantity or class and substance-number mark on a separate or fallback printer, or instruct staff to use preprinted marks.

Working details

The product data and physical shipment still need appropriate checking. Marking assistance does not establish carrier acceptance or a complete dangerous-goods compliance decision.

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Printing

Correct a shipment address before dispatch

Amend shared address details while respecting active label work.

Staff can edit street, city, postcode and country details for an undispatched consignment. Printing checks the related parcels and current label work before permitting the correction, and warns when the shared address also appears on dispatched sibling parcels.

Working details

Active label work can require cancellation first. Updating a shared record does not change an address already printed on a parcel that has left.

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Printing

Cancel an eligible shipment before handover

Stop current label work when a parcel is not going.

The courier queue provides a cancellation action for an undispatched shipment. API cancellation uses the recorded carrier account; local shipment and tracking records are then cleared where eligible. An uncertain carrier result requires staff confirmation.

Working details

Dispatched goods cannot use this cancellation route. Carrier cancellation, local record cleanup and any carrier refund are distinct outcomes.

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Printing

Record physical courier collections

Confirm the parcels handed to the driver and update stock.

  • Select the handover scope
  • Review parcels before collection
  • Record handover and remove stock
  • Save or print the local manifest

Preview eligible parcels for a courier collection within an area or branch, resolve the displayed decisions and optionally record the driver's name. On confirmation, Printing records the collection and the shipped units, removing those units from active inventory. View, print or save the resulting local manifest.

Functions in this topic

Select the handover scope

Choose a courier collection for the station's area or whole branch and optionally record the driver.

Review parcels before collection

Inspect eligible parcels and the displayed held-order or awaiting-tracking decisions before confirming the handover.

Record handover and remove stock

Record the actual collection and remove the shipped units from active inventory.

Save or print the local manifest

View the collected order, product and tracking rows, then print or save the completed local manifest.

Working details

Staff confirm the actual handover. Buying labels or importing tracking does not record a collection; this local manifest is separate from booking a carrier pickup.

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Printing

Plan local collection dates

Use collection dates and configured schedules alongside label work.

Staff can choose a courier collection date for CSV shipment data. For completed API shipments, local date planning uses branch or courier schedules, cutoffs and non-collection dates to store a proposed collection date.

Working details

These dates support local planning and file output. They do not book a pickup, submit a carrier manifest or backdate physical handover.

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Courier Management

Define detailed shipping rules

Match shipment characteristics to configured courier services.

  • Filter the rule matrix
  • Create or copy a rule
  • Match shipping promises
  • Set physical shipment bands
  • Set financial shipment bands
  • Include or exclude postcode areas
  • Exclude a branch from a rule

Create, copy and edit rules using quantity, weight, volume, cost, retail value, shipping paid and postcode criteria. Associate marketplace shipping promises and set service charge, currency and priority. Branch exclusions let a rule's availability differ across the business.

Functions in this topic

Filter the rule matrix

Combine column filters to find rules with the relevant configured characteristics.

Create or copy a rule

Create a new rule, revise an existing one or use a populated copy as the starting point.

Match shipping promises

Associate a courier service with the configured marketplace delivery promises it can match.

Set physical shipment bands

Enable minimum and maximum quantity, weight and volume criteria for different consignments.

Set financial shipment bands

Use cost, retail-value and customer shipping-paid bands, including currency-specific values.

Include or exclude postcode areas

Configure postcode-list methods and use a prefix-range helper to prepare entries.

Exclude a branch from a rule

Restrict a rule separately from the service's enabled branches.

Working details

Rules need configured couriers, services and marketplace promises. The setup screen defines criteria; downstream processing chooses and uses eligible services.

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Courier Management

Define couriers and their services separately

Maintain detailed carrier records and individual delivery offerings.

Record courier contact and account information, then configure service names, codes, descriptions, delivery times, currencies and shipment types such as letters, parcels or pallets. Choose the configured CSV or API integration route for the courier.

Working details

A configured courier record does not open an external carrier account. The currently offered API provider is Amazon Shipping; service availability still depends on the carrier arrangement.

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Courier Management

Set package capacity and documented requirements

Describe which parcel characteristics a service is designed to handle.

  • Store parcel and insurance limits
  • Store documented-weight and age requirements

Set service weight, volume, dimensions, length-plus-girth and insurance settings. Documented-weight modes and proof-of-age requirements can be recorded alongside the service for downstream booking and output.

Functions in this topic

Store parcel and insurance limits

Maintain the service's size, weight, volume, girth and recorded insurance constraints for downstream use.

Store documented-weight and age requirements

Record the service's documented-weight mode and proof-of-age requirement.

Working details

These are configured limits and requirements, not a physical parcel test, proof of insurance cover or confirmation of a carrier's acceptance.

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Courier Management

Configure service geography and tax flags

Record service country and postcode settings.

Maintain service country inclusion, postcode lists and their methods, with the associated taxation flags. These service definitions sit alongside shipping rules when the business configures its available delivery options.

Working details

Service geography is distinct from rule postcode criteria. Downstream tax and route behaviour depends on the configured settings; these records do not validate an address.

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Courier Management

Set services and default boxes by branch

Tailor the available delivery services to each warehouse branch.

  • Enable a service by branch
  • Apply a common default box

Select which branches may use a service and choose a default box for each. Apply one box choice to all selected branches when appropriate. Packing uses the configured branch and service default as a starting parcel choice.

Functions in this topic

Enable a service by branch

Choose the branches that may use the service and each branch's default box.

Apply a common default box

Set one catalogue box, or none, for all currently checked service branches.

Working details

A default is not confirmation that a parcel used that box. Enabling a service for a branch is separate from excluding that branch from an individual rule.

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Courier Management

Configure courier shipment and tracking formats

Define the CSV layouts used by legacy courier software.

  • Arrange outbound shipment fields
  • Arrange incoming tracking fields
  • Set file and value formats

Arrange outgoing shipment fields and incoming tracking fields, including addresses, service codes, boxes, weights, references and dates. Configure delimiters, headers, row positions, status values, date formatting and weight units to fit the carrier workflow.

Functions in this topic

Arrange outbound shipment fields

Order the carrier's shipment tokens and blank positions in the outgoing format.

Arrange incoming tracking fields

Specify where the reply identifies the consignment, tracking number and accepted status.

Set file and value formats

Configure delimiters, headers, starting rows, collection-date format and weight unit.

Working details

Saving a format does not send a shipment. The corresponding external software and Printing input/output folders must use a compatible layout.

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Courier Management

Maintain marketplace shipping promises

Connect locally recorded marketplace services with courier choices.

  • Maintain local service promises
  • Export and request supported removals

Browse shipping-service definitions by sales source, edit their descriptions and delivery-time classifications, and use them when configuring courier rules. Export the service list to a workbook for review; supported import requests can remove unused service definitions.

Functions in this topic

Maintain local service promises

Browse and edit the marketplace service descriptions and delivery-time classifications used by shipping rules.

Export and request supported removals

Export the service workbook and import eligible deletion requests where no shipping rule still references the service.

Working details

Workbook import is for the supported deletion requests, not general bulk creation or metadata updates. Rule matching does not itself guarantee delivery performance.

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Courier Management

Maintain a shared box catalogue

Keep named box sizes available for parcel defaults.

Add and edit box names with three dimensions. Services and branches can then select those catalogue boxes as their Packing defaults, helping repeated parcel preparation use consistent starting sizes.

Working details

The box catalogue is separate from measuring a real packed parcel. Staff can still need a custom size or another box choice.

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Courier Management

Review recorded collection history

Find courier handovers by branch, area and date.

Manifest History shows the courier, branch, warehouse area, recorded collection time, driver, closing user and linked item count. Choose a recent period and refresh the view to inspect the business's recorded collections.

Working details

This is read-only local collection history. It does not book, reopen or reprint a carrier collection.

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Inventory

Print serial-number barcode labels

Give selected stock units readable serial labels.

Select units with recorded serial numbers and print a label for each, containing the product code, serial text and a Code 128 serial barcode. Choose the Windows printer through the print dialog.

Working details

This uses the Inventory print dialog and a configured 50 × 25 mm label layout; units without serials are skipped and suitable printer setup is required.

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Printing

Resolve interrupted label and tracking work

Follow the appropriate next step when label purchase, output or a tracking reply needs attention.

  • Resend an eligible failed CSV request
  • Review an Amazon quantity exception

Printing distinguishes a known purchased label from uncertain physical output, an uncertain CSV handoff and a request that never started. Where the retained evidence permits, recover the paid label's records without purchasing again, confirm whether the exact output was produced, or requeue eligible unfinished work. A late reply after cancellation requires a decision about whether the parcel actually shipped. Amazon quantity disagreement has its own operator decision before work can continue.

Functions in this topic

Resend an eligible failed CSV request

Use Re-Send after packing and invoice checks, when no earlier attempt is active or has produced a label and the shipment is eligible.

Review an Amazon quantity exception

Approving an eligible quantity disagreement can continue to chargeable label purchase and output or a manual rate choice.

Working details

The action depends on the current shipment and evidence. Missing or conflicting paid records can require cancellation or intervention. Physical-output and late-reply confirmations do not themselves print another label or record courier handover. Approving an eligible Amazon quantity exception can proceed to chargeable label purchase/output or manual rate selection. This is not a universal automatic repair or retry promise.

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Search and visibility

18
Search

Everyday business enquiries

Find business information and keep useful details alongside the results.

  • Keep enquiry details side by side
  • Copy enquiry results into other work

Search brings together products, sales, purchases, stock movements, customers, suppliers and activity logs. Open supported detail panels without losing the main results, and copy a displayed field or row, with optional headings, into other work.

Functions in this topic

Keep enquiry details side by side

Leave several supported product or order panels open beside the search results while comparing information.

Copy enquiry results into other work

Copy an individual field or result row with optional headings, and paste product sales or demand matrices into Excel.

Working details

Search is primarily a read-only enquiry tool. Clipboard output can be pasted into Excel; it is not a dedicated workbook export.

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Search

Find products by codes or description

Combine product filters to find the item a customer needs.

  • Review discontinued stock still available
  • Review out-of-stock products

Look up internal or manufacturer product codes, barcodes, title, descriptions, brand, manufacturer, supplier, category and product type. Include or exclude discontinued products and concentrate on products with sellable stock or none available.

Functions in this topic

Review discontinued stock still available

Include discontinued products that retain sellable stock when checking the range available to customers.

Review out-of-stock products

Filter the catalogue to products with no sellable stock when checking availability gaps.

Working details

Ordinary product-code lookup can match codes without their punctuation. Product results are read-only; barcode lookup here does not establish a scanner workflow.

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Search

Smart Find

Find likely products from the words a customer knows.

A single phrase searches product codes, supplier codes, titles, descriptions, categories, brands, suppliers, box contents, colour, bullets, labels and product news. Vocabulary-based spelling alternatives and word forms help identify likely matches, which are ranked by relevance and can be narrowed with further filters.

Working details

Smart Find uses the catalogue loaded for that application session and accepts up to ten words. Its results depend on the quality of the stored product information and are not an exhaustive list of every weak match.

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Search

Stock locations at a glance

See where a product is held while keeping other products in view.

Open a product card with its title, lead image and quantities by named location. Colour distinguishes listable locations, and several cards can remain open for comparison during an enquiry.

Working details

These location cards are read-only and do not move stock.

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Search

Prices, suppliers and listing references

Look deeper into a product's commercial information.

  • Consult branch and channel prices
  • Consult supplier costs and codes
  • Trace placed purchase lines
  • Trace product listing references

Product details can show populated branch and channel prices with their currencies, supplier costs and supplier product codes. The same viewer provides outstanding placed-purchase lines, barcode references, notes and recorded eBay item numbers or Amazon ASINs.

Functions in this topic

Consult branch and channel prices

Compare populated stored branch and channel price references with their currencies.

Consult supplier costs and codes

See recorded supplier offers, costs, currencies and supplier product codes for the product.

Trace placed purchase lines

Consult outstanding placed-purchase lines with order dates, branches and ordered or received quantities.

Trace product listing references

See stored Amazon ASINs and eBay item references alongside the product's barcode and notes.

Working details

Prices are stored references, rather than a live marketplace comparison. The detailed purchase view covers placed orders; supported channel fields do not mean every channel is connected for a particular client.

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Search

Investigate stock movements

Trace where stock has been and who moved it.

Search recorded movements by product, operator, date and source or destination branch, area, bay and bin. Results show the recorded movement trail, and a detail card summarises retrievable attached stock; serial-number searches help locate movements involving currently active units.

Working details

This helps investigate recorded activity rather than recovering or reversing missing stock. Serial-number lookup covers active stock, and detail summaries are not a complete per-unit historical-state report.

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Search

Activity logs and investigation

Follow recorded business activity and inspect messages or errors.

  • Search activity by its content
  • Inspect messages and errors
  • Refresh an activity record
  • Save activity details for support

Find activity by user, module, date, status or words in its summary and messages. Open separate message and error details, refresh a selected record, or save its recorded messages and errors to text files for investigation and support.

Functions in this topic

Search activity by its content

Find recorded activity using words in summaries, messages or errors.

Inspect messages and errors

Open separate message and error detail tabs for the selected activity record.

Refresh an activity record

Request the selected record again to see recorded progress that may have changed since it was opened.

Save activity details for support

Save the full recorded messages and errors as separate text files with the activity's summary and operator context.

Working details

These are stored activity records with operator-requested refresh. Available records depend on the applications' recorded activity; the view is not a continuously updating process monitor.

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Search

Stock and location help at the kiosk

Help staff find available items while assisting customers.

Each scan can request available single-item quantities by the selected branch's area, bay and bin. Customers can see this information too, and bundle products can display the number of available sets.

Working details

Stock is requested once per scan. Bundle set availability is not restricted to the selected branch by this lookup.

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Search

Kiosk catalogue refresh and image storage

Keep stations supplied with product information and pictures.

Set a recurring product-data reload interval while the station continues to use information it has already loaded. Optional local image provisioning stores catalogue pictures on the station to reduce repeated network downloads.

Working details

Reloads are configurable scheduled requests. Locally stored images do not make initial product loading or stock enquiry work offline; prices and descriptions can remain unchanged until a successful reload.

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Core Data Manager

Staff and module permissions

Organise staff access to the appropriate parts of MS.

  • Maintain staff accounts
  • Configure group access and editing
  • Maintain personal settings

Maintain staff records, privilege groups and module access, including whether an authorised group may edit an area. Account locking and user printing settings can be configured, while a signed-in user has a separate route to their own available profile settings.

Functions in this topic

Maintain staff accounts

Maintain staff identity, privilege-group membership, account locking and supported print settings.

Configure group access and editing

Organise staff into privilege groups with selected module access and edit permission.

Maintain personal settings

Let the signed-in user review and save their own available profile and printing settings.

Working details

Viewing and editing are distinct permissions. Available controls depend on the module and installation; these settings do not establish a universal security certification.

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Inventory

Find individual stock units

Investigate the actual units behind a stock total.

  • Search by serial or product
  • Search by booking, check or expiry date
  • Inspect sold or reserved stock context
  • Copy selected product codes
  • Open the product's images

Search units by product, location, serial number, supplier, booking or check dates, expiry, customer or order. Results show each unit's location, cost, notes, serial and expiry information together with its reserved or sold position and related order or invoice.

Functions in this topic

Search by serial or product

Combine product and partial serial criteria with the selected location scope to find individual units.

Search by booking, check or expiry date

Use date criteria and booking staff, supplier, customer or order information to investigate selected stock.

Inspect sold or reserved stock context

See a unit's stock position and related order or invoice information alongside its location and specifics.

Copy selected product codes

Copy a distinct list of product codes from selected quantity or unit rows for use elsewhere.

Open the product's images

View the linked product pictures from warehouse quantity or unit results.

Working details

The selected location or subtree defines the search; unit results are paged.

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Inventory

Investigate stock movements

Follow where an individual item has moved and who handled it.

  • Open an individual unit's movement trail
  • Inspect a movement's result

Open a unit's movement history to inspect its previous source and destination, date and staff member. Movement details and operation messages help staff understand the recorded transfer or receipt outcome.

Functions in this topic

Open an individual unit's movement trail

Inspect the recorded source, destination, date and staff member for a selected unit's movements.

Inspect a movement's result

Review its retrievable stock quantities and associated operation messages or errors.

Working details

The movement quantity view describes referenced units that remain in active stock.

Explore Inventory
Sales / EPOS+

Find an order and see its connected records

Bring the sale, customer, fulfilment and payment context together.

  • Search by customer, date, product and source
  • Load an order or linked invoice
  • Inspect the connected order records
  • Inspect bundle components and allocations

Find orders using customer, date, product and sales-source criteria, or load an order through its order or invoice number. The overview brings together lines and totals, invoices and payments, consignments, box contents and backorder information.

Functions in this topic

Search by customer, date, product and source

Combine the supported Who, When, What and Where criteria to locate the order.

Load an order or linked invoice

Use a recorded order or invoice number to open its associated sale.

Inspect the connected order records

View its customer, line totals, invoices, payments, consignments, packed contents and backorder information.

Inspect bundle components and allocations

Use the grouped and allocation-oriented order views to understand the master line and its component fulfilment.

Working details

Loading an order for enquiry is separate from opening eligible work for editing.

Explore Sales / EPOS+
Sales / EPOS+

Customer order and account history

See the customer's buying and payment position in one place.

  • Review customer orders and refunds
  • Review customer payment history
  • Inspect a payment's invoice breakdown

Open a customer's history to review their orders, refunds and payments across recorded sales sources. Payment details show method, date, collector, allocation and reconciliation status, with the linked invoice breakdown available.

Functions in this topic

Review customer orders and refunds

See the recorded sales and refunds associated with the selected customer.

Review customer payment history

Inspect method, collector, date, amount, allocation and reconciliation status for recorded payments.

Inspect a payment's invoice breakdown

Open the linked invoice allocation detail to understand what the payment has settled.

Working details

The overview uses recorded orders and financial transactions; it is focused on sales and account history.

Explore Sales / EPOS+
Inventory

Follow stock-work progress and results

Keep receiving and movement work visible alongside the warehouse workspace.

Supported stock operations create progress cards showing their counts, completion and any reported failures. Completed work can expose its recorded messages and errors so staff can inspect the result without leaving the warehouse work area.

Working details

Tracking and available controls differ by operation; progress reporting does not promise recovery after closing or losing power.

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Search

Investigate price-station scans

Help staff understand what happened at a price station.

Accepted scans can record the time, code, product or outcome, displayed price and machine name. Staff can isolate recorded kiosk activity in Logs and inspect outcomes such as an item not found, an ambiguous barcode or no available price.

Working details

Recording is intended for investigation, rather than demand analytics. Outages, exit or restart can leave gaps in recorded activity.

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Core Data Manager

Catalogue maintenance activity

See who carried out recorded catalogue work.

Catalogue saves, removals, imports, exports and other supported actions produce activity records with the operator and operation context, plus recorded messages or errors. Staff can use Search's Logs workspace to investigate that activity.

Working details

Recording is best-effort and describes operations, rather than a complete field-by-field revision history. It does not provide a catalogue undo function.

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Packing

Check incoming-order freshness and dispatch alerts

See when marketplace orders were last collected and which dispatch work needs attention.

View the recorded order-sync times by marketplace and the oldest relevant sync age beside order search. An operational banner highlights unknown branches or services, orders due to ship today and tracking errors, helping staff decide what to investigate next.

Working details

These are periodically refreshed records and prompts, not a live delivery guarantee. Viewing sync times does not start a marketplace sync; a failed refresh can leave previous information visible.

Explore Packing

Tell us about your business

Start with an enquiry.

Tell us what prompted you to look for a new system and what you need it to help you do.

Explore Modern Seller

Find a module, workflow, capability or support page

FulfilmentFrom finding orders to picking, packing and printing.
Combine ordersBring eligible orders from different channels into one delivery.
Same-item packing runsSelect a run of same-item orders and repeat packing actions in bulk.
Picking listsCollect combined quantities by product and warehouse location.
Images & barcode checksUse visual product cues alongside barcode checks and unit details.
All capabilitiesBrowse by business activity, module or specific task
The MS modulesHow the ten connected modules work together
SearchModule profile and capabilities
Core Data ManagerModule profile and capabilities
InventoryModule profile and capabilities
Sales / EPOS+Module profile and capabilities
PackingModule profile and capabilities
PrintingModule profile and capabilities
Courier ManagementModule profile and capabilities
Amazon ManagementModule profile and capabilities
eBay ManagementModule profile and capabilities
Marketplace AutomationModule profile and capabilities
DownloadsApplication downloads and setup guidance
ChangelogRelease notes and application updates
Everyday business enquiriesSearch · Search and visibility
Find products by codes or descriptionSearch · Search and visibility
Smart FindSearch · Search and visibility
Stock and quantities on orderSearch · Stock and buying
Stock locations at a glanceSearch · Search and visibility
Product details and image gallerySearch · Products and catalogue
Prices, suppliers and listing referencesSearch · Search and visibility
Product sales history by channelSearch · Stock and buying
Component demand, returns and stock ageSearch · Stock and buying
Monthly sales comparisonSearch · Stock and buying
Stock-cover planningSearch · Stock and buying
Reorder eligibility and notesSearch · Stock and buying
Find sales orders and documentsSearch · Selling and accounts
Sales order context and line detailsSearch · Selling and accounts
Purchase-order visibilitySearch · Stock and buying
Investigate stock movementsSearch · Search and visibility
Supplier contact and account informationSearch · Stock and buying
Find customers and account detailsSearch · Selling and accounts
Customer order historySearch · Selling and accounts
Customer receivables by currencySearch · Selling and accounts
Aged balances and unallocated paymentsSearch · Selling and accounts
Activity logs and investigationSearch · Search and visibility
Customer price checkingSearch · Selling and accounts
Product information at the price stationSearch · Products and catalogue
Stock and location help at the kioskSearch · Search and visibility
Kiosk catalogue refresh and image storageSearch · Search and visibility
Kiosk operating hoursSearch · Selling and accounts
One central place to maintain product dataCore Data Manager · Products and catalogue
Product identity and typesCore Data Manager · Products and catalogue
Reusable product contentCore Data Manager · Products and catalogue
Packing and shipping informationCore Data Manager · Picking and dispatch
Product availability and operational rulesCore Data Manager · Marketplaces
Safety, origin and customs product dataCore Data Manager · Products and catalogue
Product barcode referencesCore Data Manager · Products and catalogue
Supplier offers and reorder termsCore Data Manager · Stock and buying
Replenishment targets by locationCore Data Manager · Stock and buying
Retail, trade and channel price tiersCore Data Manager · Selling and accounts
Bundles under one product codeCore Data Manager · Products and catalogue
Categories and product membershipCore Data Manager · Products and catalogue
Branch stock and average cost referenceCore Data Manager · Stock and buying
Product manuals and datasheetsCore Data Manager · Products and catalogue
Shared product image libraryCore Data Manager · Products and catalogue
Branches, locations and seller accessCore Data Manager · Stock and buying
Staff and module permissionsCore Data Manager · Search and visibility
Supplier maintenance and value comparisonCore Data Manager · Stock and buying
Tax and dated exchange settingsCore Data Manager · Selling and accounts
Payment methods and document messagesCore Data Manager · Selling and accounts
Document and courier print routingCore Data Manager · Printing and couriers
eBay listing configurationCore Data Manager · Marketplaces
eBay category item specificsCore Data Manager · Marketplaces
Amazon listing and attribute configurationCore Data Manager · Marketplaces
Website listing configurationCore Data Manager · Marketplaces
Listing images, status and update requestsCore Data Manager · Marketplaces
Catalogue maintenance through spreadsheetsCore Data Manager · Products and catalogue
Listing, price and attribute workbooksCore Data Manager · Marketplaces
Stock quantities across warehouses and locationsInventory · Stock and buying
Find individual stock unitsInventory · Search and visibility
Maintain individual unit detailsInventory · Stock and buying
Investigate stock movementsInventory · Search and visibility
Stock checks and visual prioritiesInventory · Stock and buying
Scan stock for checking and movementInventory · Stock and buying
Move units or product quantitiesInventory · Stock and buying
Set stocking targets by locationInventory · Stock and buying
Target-based stock planningInventory · Stock and buying
Plan replenishment between locationsInventory · Stock and buying
Remove and reinstate stock with reasonsInventory · Stock and buying
Create and manage supplier purchase ordersInventory · Stock and buying
Purchase quantities and supplier minimumsInventory · Stock and buying
Buy against outstanding customer demandInventory · Stock and buying
Bring Search planning into a purchase orderInventory · Stock and buying
Review supplier and receipt costsInventory · Stock and buying
Supplier order sheets in PDF and ExcelInventory · Stock and buying
Receive supplier orders or book stock directlyInventory · Stock and buying
Record serials and expiry during receiptInventory · Stock and buying
Allocate newly received stock to backordersInventory · Stock and buying
Book stock from prepared spreadsheetsInventory · Stock and buying
Export and update unit-specific stock dataInventory · Stock and buying
Apportion additional stock costsInventory · Stock and buying
Till and trade order entrySales / EPOS+ · Selling and accounts
Find an order and see its connected recordsSales / EPOS+ · Search and visibility
Price tiers and customer defaultsSales / EPOS+ · Selling and accounts
Editable selling prices and adjustmentsSales / EPOS+ · Selling and accounts
Ad hoc goods and servicesSales / EPOS+ · Selling and accounts
Configured product and delivery taxSales / EPOS+ · Selling and accounts
Selling currencies and invoice exchange ratesSales / EPOS+ · Selling and accounts
Allocate actual stock to salesSales / EPOS+ · Stock and buying
Backorders and expected supplySales / EPOS+ · Selling and accounts
Customer records and commercial defaultsSales / EPOS+ · Selling and accounts
Customer order and account historySales / EPOS+ · Search and visibility
Reusable customer delivery addressesSales / EPOS+ · Selling and accounts
Delivery services and charges by consignmentSales / EPOS+ · Selling and accounts
Quotes, saved baskets and developing trade ordersSales / EPOS+ · Selling and accounts
Controlled order editing, cancellation and holdsSales / EPOS+ · Selling and accounts
Complete a sale and hand over collection goodsSales / EPOS+ · Selling and accounts
Attended packing and shipment actionsSales / EPOS+ · Picking and dispatch
Refunds with an explicit stock outcomeSales / EPOS+ · Selling and accounts
Split tender and cash changeSales / EPOS+ · Selling and accounts
Customer credit limitsSales / EPOS+ · Selling and accounts
Payments without a new saleSales / EPOS+ · Selling and accounts
Allocate payments across invoices and credit notesSales / EPOS+ · Selling and accounts
Bank-account reconciliation groupsSales / EPOS+ · Selling and accounts
Invoice, payment and takings reportsSales / EPOS+ · Selling and accounts
Customer balance statementsSales / EPOS+ · Selling and accounts
Invoices, receipts and order documentsSales / EPOS+ · Printing and couriers
Commercial invoices and advice notesSales / EPOS+ · Printing and couriers
Find and organise fulfilment workPacking · Picking and dispatch
Review and select allocated stockPacking · Picking and dispatch
Cover back orders with available stockPacking · Picking and dispatch
Collect combined picking quantitiesPacking · Picking and dispatch
Confirm picking by barcode and serialPacking · Picking and dispatch
Combine or split fulfilmentPacking · Picking and dispatch
Pack goods into the right parcelPacking · Picking and dispatch
Prepare same-item orders as a runPacking · Picking and dispatch
Manage boxes and parcel dimensionsPacking · Picking and dispatch
Recognise goods using images and unit detailsPacking · Picking and dispatch
Maintain dispatch detailsPacking · Picking and dispatch
Keep prepared goods under dispatch controlPacking · Picking and dispatch
Record dispatch through an external shipping routePacking · Picking and dispatch
Prepare parcel identification and delivery paperworkPacking · Picking and dispatch
Review dispatch and tracking recordsPacking · Picking and dispatch
Add a missing product barcode while packingPacking · Products and catalogue
Share printing stations across usersPrinting · Printing and couriers
Print everyday business documentsPrinting · Printing and couriers
Find and reprint document jobsPrinting · Printing and couriers
Review courier-label workPrinting · Printing and couriers
Exchange shipment and tracking files with couriersPrinting · Printing and couriers
Compare rates and buy an Amazon Shipping labelPrinting · Printing and couriers
Automate eligible API label buyingPrinting · Printing and couriers
Print and reprint purchased carrier labelsPrinting · Printing and couriers
Prepare supported hazardous-goods markingsPrinting · Printing and couriers
Correct a shipment address before dispatchPrinting · Printing and couriers
Cancel an eligible shipment before handoverPrinting · Printing and couriers
Record physical courier collectionsPrinting · Printing and couriers
Plan local collection datesPrinting · Printing and couriers
Define detailed shipping rulesCourier Management · Printing and couriers
Define couriers and their services separatelyCourier Management · Printing and couriers
Set package capacity and documented requirementsCourier Management · Printing and couriers
Configure service geography and tax flagsCourier Management · Printing and couriers
Set services and default boxes by branchCourier Management · Printing and couriers
Configure courier shipment and tracking formatsCourier Management · Printing and couriers
Maintain marketplace shipping promisesCourier Management · Printing and couriers
Maintain a shared box catalogueCourier Management · Printing and couriers
Review recorded collection historyCourier Management · Printing and couriers
Maintain registered Amazon accountsAmazon Management · Marketplaces
Find products already listed on AmazonAmazon Management · Marketplaces
Inspect Amazon catalogue and price informationAmazon Management · Marketplaces
Browse and save Amazon product imagesAmazon Management · Products and catalogue
Register and connect eBay accountseBay Management · Marketplaces
Retrieve and find eBay business policieseBay Management · Marketplaces
Search eBay categories and listing requirementseBay Management · Marketplaces
Find eBay catalogue productseBay Management · Marketplaces
Create reusable eBay description templateseBay Management · Products and catalogue
Maintain reusable description resourceseBay Management · Products and catalogue
Create Amazon listings and offersMarketplace Automation · Marketplaces
Update Amazon stock availabilityMarketplace Automation · Marketplaces
Publish configured Amazon pricesMarketplace Automation · Marketplaces
Revise Amazon content after product editsMarketplace Automation · Marketplaces
Refresh Amazon listing-requirement guidanceMarketplace Automation · Products and catalogue
Create and relist eBay fixed-price listingsMarketplace Automation · Marketplaces
Update eBay quantity and priceMarketplace Automation · Marketplaces
Revise eBay listings from central product dataMarketplace Automation · Marketplaces
Retrieve Amazon orders into MSMarketplace Automation · Marketplaces
Retrieve eBay orders into MSMarketplace Automation · Marketplaces
Exchange orders and statuses with connected websitesMarketplace Automation · Marketplaces
Import website Click and Collect ordersMarketplace Automation · Selling and accounts
Turn imported orders into stock and shipment requirementsMarketplace Automation · Picking and dispatch
Process supported imported order changesMarketplace Automation · Selling and accounts
Prepare invoice records and branded PDFsMarketplace Automation · Selling and accounts
Send dispatch and tracking updates to marketplacesMarketplace Automation · Marketplaces
Reconcile supported externally fulfilled ordersMarketplace Automation · Marketplaces
Follow stock-work progress and resultsInventory · Search and visibility
Print serial-number barcode labelsInventory · Printing and couriers
Edit location limits and notesInventory · Stock and buying
Customer references and fulfilment notesSales / EPOS+ · Selling and accounts
Order lines in ExcelSales / EPOS+ · Selling and accounts
Remove unused customers or selected personal detailsSales / EPOS+ · Selling and accounts
Review products with no recent salesSearch · Stock and buying
Price-station guidance and automatic resetSearch · Selling and accounts
Investigate price-station scansSearch · Search and visibility
Catalogue maintenance activityCore Data Manager · Search and visibility
Shared media usage and administrationCore Data Manager · Products and catalogue
Image resource workbook reportCore Data Manager · Products and catalogue
Check incoming-order freshness and dispatch alertsPacking · Search and visibility
Resolve the product required by an orderPacking · Picking and dispatch
Resolve interrupted label and tracking workPrinting · Printing and couriers
Review eBay listing discrepanciesMarketplace Automation · Marketplaces
Reserve stock while order details are pendingMarketplace Automation · Stock and buying
Retry interrupted order importsMarketplace Automation · Marketplaces
Prepare tax and currency facts for imported salesMarketplace Automation · Selling and accounts
Keep enquiry details side by sideSearch · Everyday business enquiries
Copy enquiry results into other workSearch · Everyday business enquiries
Review discontinued stock still availableSearch · Find products by codes or description
Review out-of-stock productsSearch · Find products by codes or description
Consult branch and channel pricesSearch · Prices, suppliers and listing references
Consult supplier costs and codesSearch · Prices, suppliers and listing references
Trace placed purchase linesSearch · Prices, suppliers and listing references
Trace product listing referencesSearch · Prices, suppliers and listing references
Measure bundle-component demandSearch · Component demand, returns and stock age
Review refunded quantitiesSearch · Component demand, returns and stock age
Review free-of-charge supplySearch · Component demand, returns and stock age
Identify the oldest active stockSearch · Component demand, returns and stock age
Choose a stock-cover horizonSearch · Stock-cover planning
Weight recent and longer-term demandSearch · Stock-cover planning
Focus on shortages or surplusSearch · Stock-cover planning
Find orders by document dateSearch · Sales order context and line details
Find orders by item valueSearch · Sales order context and line details
Inspect individual order linesSearch · Sales order context and line details
Find customer identities and tax referencesSearch · Find customers and account details
Find customer groups and notesSearch · Find customers and account details
Maintain customer notes and groupsSearch · Find customers and account details
Focus on debit or credit balancesSearch · Customer receivables by currency
Total the selected accountsSearch · Customer receivables by currency
Review aged account amountsSearch · Aged balances and unallocated payments
Review unallocated paymentsSearch · Aged balances and unallocated payments
Review a past financial positionSearch · Aged balances and unallocated payments
Search activity by its contentSearch · Activity logs and investigation
Inspect messages and errorsSearch · Activity logs and investigation
Refresh an activity recordSearch · Activity logs and investigation
Save activity details for supportSearch · Activity logs and investigation
Brand the waiting screenSearch · Product information at the price station
Find incomplete recordsCore Data Manager · One central place to maintain product data
Carry a product selection across viewsCore Data Manager · One central place to maintain product data
Add or remove supported shared recordsCore Data Manager · One central place to maintain product data
Set channel availabilityCore Data Manager · Product availability and operational rules
Maintain reorder and discontinuation rulesCore Data Manager · Product availability and operational rules
Maintain delivery and tax exceptionsCore Data Manager · Product availability and operational rules
Maintain branch and channel price tiersCore Data Manager · Retail, trade and channel price tiers
Configure price-tier tax inclusionCore Data Manager · Retail, trade and channel price tiers
Assign product categoriesCore Data Manager · Categories and product membership
Configure category presentationCore Data Manager · Categories and product membership
Compare branch stockCore Data Manager · Branch stock and average cost reference
Consult average active-stock costsCore Data Manager · Branch stock and average cost reference
Maintain the document libraryCore Data Manager · Product manuals and datasheets
Link documents to productsCore Data Manager · Product manuals and datasheets
Download supporting documentsCore Data Manager · Product manuals and datasheets
Import images and generate variantsCore Data Manager · Shared product image library
Order and unlink product picturesCore Data Manager · Shared product image library
Reuse images across productsCore Data Manager · Shared product image library
Download selected image variantsCore Data Manager · Shared product image library
Maintain business branchesCore Data Manager · Branches, locations and seller access
Define warehouse locationsCore Data Manager · Branches, locations and seller access
Assign seller stock locationsCore Data Manager · Branches, locations and seller access
Maintain staff accountsCore Data Manager · Staff and module permissions
Configure group access and editingCore Data Manager · Staff and module permissions
Maintain personal settingsCore Data Manager · Staff and module permissions
Maintain supplier contactsCore Data Manager · Supplier maintenance and value comparison
Compare supplier offers with selling valuesCore Data Manager · Supplier maintenance and value comparison
Configure tax by country or postcodeCore Data Manager · Tax and dated exchange settings
Maintain dated currency ratesCore Data Manager · Tax and dated exchange settings
Configure payment methodsCore Data Manager · Payment methods and document messages
Maintain business document messagesCore Data Manager · Payment methods and document messages
Configure eBay price and quantity rulesCore Data Manager · eBay listing configuration
Load category requirementsCore Data Manager · eBay category item specifics
Maintain item-specific valuesCore Data Manager · eBay category item specifics
Configure Amazon listing rulesCore Data Manager · Amazon listing and attribute configuration
Use product-type attribute guidanceCore Data Manager · Amazon listing and attribute configuration
Maintain and remove attribute valuesCore Data Manager · Amazon listing and attribute configuration
Compose website product contentCore Data Manager · Website listing configuration
Configure website selling rulesCore Data Manager · Website listing configuration
Choose images for each listingCore Data Manager · Listing images, status and update requests
Inspect listing status and errorsCore Data Manager · Listing images, status and update requests
Request another listing-processing passCore Data Manager · Listing images, status and update requests
Maintain shared records through ExcelCore Data Manager · Catalogue maintenance through spreadsheets
Maintain directories and relationships in bulkCore Data Manager · Catalogue maintenance through spreadsheets
Maintain media links through workbooksCore Data Manager · Catalogue maintenance through spreadsheets
Update base and marketplace pricesCore Data Manager · Listing, price and attribute workbooks
Maintain channel listings through workbooksCore Data Manager · Listing, price and attribute workbooks
Export guided Amazon attribute workbooksCore Data Manager · Listing, price and attribute workbooks
Import supported Amazon attribute changesCore Data Manager · Listing, price and attribute workbooks
Browse branches, areas, bays and binsInventory · Stock quantities across warehouses and locations
Find a location by barcodeInventory · Stock quantities across warehouses and locations
Find a product within a locationInventory · Stock quantities across warehouses and locations
Review occupancy, weight and valueInventory · Stock quantities across warehouses and locations
Search by serial or productInventory · Find individual stock units
Search by booking, check or expiry dateInventory · Find individual stock units
Inspect sold or reserved stock contextInventory · Find individual stock units
Copy selected product codesInventory · Find individual stock units
Open the product's imagesInventory · Find individual stock units
Edit one unit's particularsInventory · Maintain individual unit details
Apply particulars to several unitsInventory · Maintain individual unit details
Open an individual unit's movement trailInventory · Investigate stock movements
Inspect a movement's resultInventory · Investigate stock movements
Identify overdue checking areasInventory · Stock checks and visual priorities
Record checks for selected unitsInventory · Stock checks and visual priorities
Record a product-quantity checkInventory · Stock checks and visual priorities
Capture stock with product or serial scansInventory · Scan stock for checking and movement
Review problematic scansInventory · Scan stock for checking and movement
Check the scanned unitsInventory · Scan stock for checking and movement
Move scanned unitsInventory · Scan stock for checking and movement
Transfer selected individual unitsInventory · Move units or product quantities
Transfer a chosen product quantityInventory · Move units or product quantities
Check the transfer outcomeInventory · Move units or product quantities
Set a location's product targetInventory · Set stocking targets by location
Set targets from selected stockInventory · Set stocking targets by location
Remove an unwanted targetInventory · Set stocking targets by location
Produce a location stock planInventory · Target-based stock planning
Focus on products with no branch stockInventory · Target-based stock planning
Plan stock coming into target locationsInventory · Plan replenishment between locations
Plan stock leaving surplus locationsInventory · Plan replenishment between locations
Limit planning to accessible locationsInventory · Plan replenishment between locations
Save illustrated replenishment reportsInventory · Plan replenishment between locations
Remove stock from active availabilityInventory · Remove and reinstate stock with reasons
Find removed stockInventory · Remove and reinstate stock with reasons
Reinstate stock to a chosen locationInventory · Remove and reinstate stock with reasons
Permanently remove selected Vault recordsInventory · Remove and reinstate stock with reasons
Browse orders by supplier and branchInventory · Create and manage supplier purchase orders
Create a supplier purchase orderInventory · Create and manage supplier purchase orders
Resume a saved purchase orderInventory · Create and manage supplier purchase orders
Keep supplier and internal notes separateInventory · Create and manage supplier purchase orders
Maintain status and expected deliveryInventory · Create and manage supplier purchase orders
Confirm the prepared orderInventory · Create and manage supplier purchase orders
Discard unsaved recalled-order editsInventory · Create and manage supplier purchase orders
Delete an unwanted purchase orderInventory · Create and manage supplier purchase orders
Add products with supplier codesInventory · Purchase quantities and supplier minimums
Use supplier minimum quantitiesInventory · Purchase quantities and supplier minimums
Review carton informationInventory · Purchase quantities and supplier minimums
Compare demand with existing supplyInventory · Buy against outstanding customer demand
Add calculated shortages to an orderInventory · Buy against outstanding customer demand
Include available stock in the calculationInventory · Buy against outstanding customer demand
Add copied planning productsInventory · Bring Search planning into a purchase order
Use copied planning quantitiesInventory · Bring Search planning into a purchase order
Review cost discrepanciesInventory · Review supplier and receipt costs
Choose which cost to retainInventory · Review supplier and receipt costs
Save a supplier order as PDFInventory · Supplier order sheets in PDF and Excel
Save a supplier order as ExcelInventory · Supplier order sheets in PDF and Excel
Receive against a purchase orderInventory · Receive supplier orders or book stock directly
Book goods without a purchase orderInventory · Receive supplier orders or book stock directly
Scan or enter arriving productsInventory · Receive supplier orders or book stock directly
Review partial or complete receipt progressInventory · Receive supplier orders or book stock directly
Verify receipt detailsInventory · Receive supplier orders or book stock directly
Create a record for each received unitInventory · Receive supplier orders or book stock directly
Update received quantities and purchase statusInventory · Receive supplier orders or book stock directly
Record receipt serials and notesInventory · Record serials and expiry during receipt
Use a shelf-life expiry defaultInventory · Record serials and expiry during receipt
Choose a specific expiry dateInventory · Record serials and expiry during receipt
Allocate newly booked goods to waiting ordersInventory · Allocate newly received stock to backorders
Create a standard receipt templateInventory · Book stock from prepared spreadsheets
Create an extended receipt templateInventory · Book stock from prepared spreadsheets
Import a standard stock sheetInventory · Book stock from prepared spreadsheets
Import an extended stock sheetInventory · Book stock from prepared spreadsheets
Export the selected location's unitsInventory · Export and update unit-specific stock data
Import supported unit correctionsInventory · Export and update unit-specific stock data
Distribute a cost by recorded unit valueInventory · Apportion additional stock costs
Distribute a cost by product volumeInventory · Apportion additional stock costs
Start a cash or named-customer orderSales / EPOS+ · Till and trade order entry
Add products by scan or codeSales / EPOS+ · Till and trade order entry
Add quantity to an existing lineSales / EPOS+ · Till and trade order entry
Create another line for the same productSales / EPOS+ · Till and trade order entry
See proof-of-age product cuesSales / EPOS+ · Till and trade order entry
Search by customer, date, product and sourceSales / EPOS+ · Find an order and see its connected records
Load an order or linked invoiceSales / EPOS+ · Find an order and see its connected records
Inspect the connected order recordsSales / EPOS+ · Find an order and see its connected records
Inspect bundle components and allocationsSales / EPOS+ · Find an order and see its connected records
Select the order's price tierSales / EPOS+ · Price tiers and customer defaults
Apply customer pricing defaultsSales / EPOS+ · Price tiers and customer defaults
Amend a line's title, quantity and priceSales / EPOS+ · Editable selling prices and adjustments
Reduce quantity with stock-state checksSales / EPOS+ · Editable selling prices and adjustments
Add a discretionary adjustmentSales / EPOS+ · Editable selling prices and adjustments
Add an ad hoc goods itemSales / EPOS+ · Ad hoc goods and services
Add an ad hoc serviceSales / EPOS+ · Ad hoc goods and services
Calculate an ad hoc selling amountSales / EPOS+ · Ad hoc goods and services
Use the configured destination tax rulesSales / EPOS+ · Configured product and delivery tax
Apply product or postcode exceptionsSales / EPOS+ · Configured product and delivery tax
Edit from net or total priceSales / EPOS+ · Configured product and delivery tax
Choose a selling currencySales / EPOS+ · Selling currencies and invoice exchange rates
Retain the invoice's dated exchange rateSales / EPOS+ · Selling currencies and invoice exchange rates
Allocate available branch stock automaticallySales / EPOS+ · Allocate actual stock to sales
Allocate a bundle's component goodsSales / EPOS+ · Allocate actual stock to sales
Inspect stock by location and serialSales / EPOS+ · Allocate actual stock to sales
Choose particular units manuallySales / EPOS+ · Allocate actual stock to sales
Release eligible reservationsSales / EPOS+ · Allocate actual stock to sales
Record an unmet requirementSales / EPOS+ · Backorders and expected supply
Inspect expected supplySales / EPOS+ · Backorders and expected supply
Create or amend a customer accountSales / EPOS+ · Customer records and commercial defaults
Find and attach an existing customerSales / EPOS+ · Customer records and commercial defaults
Replace or remove an eligible order customerSales / EPOS+ · Customer records and commercial defaults
Review customer orders and refundsSales / EPOS+ · Customer order and account history
Review customer payment historySales / EPOS+ · Customer order and account history
Inspect a payment's invoice breakdownSales / EPOS+ · Customer order and account history
Maintain reusable addressesSales / EPOS+ · Reusable customer delivery addresses
Apply delivery details to a consignmentSales / EPOS+ · Reusable customer delivery addresses
Set the customer's default delivery addressSales / EPOS+ · Reusable customer delivery addresses
Import or export customer addressesSales / EPOS+ · Reusable customer delivery addresses
Choose a configured delivery serviceSales / EPOS+ · Delivery services and charges by consignment
Record an external delivery arrangementSales / EPOS+ · Delivery services and charges by consignment
Set the delivery charge and dispatch-by valueSales / EPOS+ · Delivery services and charges by consignment
Review multiple consignmentsSales / EPOS+ · Delivery services and charges by consignment
Record the order's IncotermSales / EPOS+ · Delivery services and charges by consignment
Save a customer basket or unfinished trade orderSales / EPOS+ · Quotes, saved baskets and developing trade orders
Prepare a pro-formaSales / EPOS+ · Quotes, saved baskets and developing trade orders
Review older layaway remindersSales / EPOS+ · Quotes, saved baskets and developing trade orders
Reopen eligible work for editingSales / EPOS+ · Controlled order editing, cancellation and holds
Review another user's order ownershipSales / EPOS+ · Controlled order editing, cancellation and holds
Respect active Packing workSales / EPOS+ · Controlled order editing, cancellation and holds
Put an order on holdSales / EPOS+ · Controlled order editing, cancellation and holds
Cancel an unfinished unconfirmed saleSales / EPOS+ · Controlled order editing, cancellation and holds
Finalise the current saleSales / EPOS+ · Complete a sale and hand over collection goods
Complete shop or collection handoverSales / EPOS+ · Complete a sale and hand over collection goods
Mark allocated units packedSales / EPOS+ · Attended packing and shipment actions
Unpack goods before shipmentSales / EPOS+ · Attended packing and shipment actions
Ship eligible invoiced goodsSales / EPOS+ · Attended packing and shipment actions
Ship part of an ordinary lineSales / EPOS+ · Attended packing and shipment actions
Reverse an eligible shipmentSales / EPOS+ · Attended packing and shipment actions
Refund remaining confirmed quantitiesSales / EPOS+ · Refunds with an explicit stock outcome
Choose returned-stock outcomesSales / EPOS+ · Refunds with an explicit stock outcome
Refund outstanding or external requirementsSales / EPOS+ · Refunds with an explicit stock outcome
Apply the confirmed stock outcomesSales / EPOS+ · Refunds with an explicit stock outcome
Split the sale across payment methodsSales / EPOS+ · Split tender and cash change
Calculate cash change or shortfallSales / EPOS+ · Split tender and cash change
Review current order payment totalsSales / EPOS+ · Split tender and cash change
Check the customer's credit positionSales / EPOS+ · Customer credit limits
Take payment against an existing orderSales / EPOS+ · Payments without a new sale
Take an independent account payment or refundSales / EPOS+ · Payments without a new sale
Retain excess as unallocated creditSales / EPOS+ · Payments without a new sale
Correct an eligible recorded paymentSales / EPOS+ · Payments without a new sale
Assign amounts across invoices and credit notesSales / EPOS+ · Allocate payments across invoices and credit notes
Review an automatic allocation proposalSales / EPOS+ · Allocate payments across invoices and credit notes
Remove an eligible invoice allocationSales / EPOS+ · Allocate payments across invoices and credit notes
Review the remaining unallocated amountSales / EPOS+ · Allocate payments across invoices and credit notes
Create and name reconciliation groupsSales / EPOS+ · Bank-account reconciliation groups
Reconcile selected recordsSales / EPOS+ · Bank-account reconciliation groups
Remove eligible group membersSales / EPOS+ · Bank-account reconciliation groups
Lock a completed groupSales / EPOS+ · Bank-account reconciliation groups
Delete an empty unlocked groupSales / EPOS+ · Bank-account reconciliation groups
Inspect the grouped finance rowsSales / EPOS+ · Bank-account reconciliation groups
Filter invoices and payments separatelySales / EPOS+ · Invoice, payment and takings reports
Inspect invoice-to-payment relationshipsSales / EPOS+ · Invoice, payment and takings reports
Review currency and tender takingsSales / EPOS+ · Invoice, payment and takings reports
Export the financial reportSales / EPOS+ · Invoice, payment and takings reports
Save the tender takings PDFSales / EPOS+ · Invoice, payment and takings reports
Balance selected amounts on accountSales / EPOS+ · Invoice, payment and takings reports
Create an outstanding-balance statementSales / EPOS+ · Customer balance statements
Save relevant invoice copies with the statementSales / EPOS+ · Customer balance statements
Browse the order's stationerySales / EPOS+ · Invoices, receipts and order documents
Generate invoice or credit-note PDFsSales / EPOS+ · Invoices, receipts and order documents
Print or save completion paperworkSales / EPOS+ · Invoices, receipts and order documents
Preview stored documentsSales / EPOS+ · Invoices, receipts and order documents
Open supported uploaded filesSales / EPOS+ · Invoices, receipts and order documents
Queue generated stationery for printingSales / EPOS+ · Invoices, receipts and order documents
Download a stored documentSales / EPOS+ · Invoices, receipts and order documents
Attach supporting customer filesSales / EPOS+ · Invoices, receipts and order documents
Replace or delete eligible uploadsSales / EPOS+ · Invoices, receipts and order documents
Generate a commercial invoiceSales / EPOS+ · Commercial invoices and advice notes
Choose an advice-note presentationSales / EPOS+ · Commercial invoices and advice notes
Prepare dropship or combined-order adviceSales / EPOS+ · Commercial invoices and advice notes
Search across sales channelsPacking · Find and organise fulfilment work
See linked orders and goodsPacking · Find and organise fulfilment work
Focus a packing runPacking · Find and organise fulfilment work
Choose individual stock unitsPacking · Review and select allocated stock
Maintain unit notesPacking · Review and select allocated stock
Start or resume a picking groupPacking · Collect combined picking quantities
Group quantities by locationPacking · Collect combined picking quantities
Save or print a pick sheetPacking · Collect combined picking quantities
Pick by product and serialPacking · Confirm picking by barcode and serial
Replace an unpicked serialised unitPacking · Confirm picking by barcode and serial
Unpick and return goodsPacking · Confirm picking by barcode and serial
Move complete product requirementsPacking · Combine or split fulfilment
Split selected allocated unitsPacking · Combine or split fulfilment
Create a shipment destinationPacking · Combine or split fulfilment
Review combined notesPacking · Combine or split fulfilment
Repeat barcode or product-code packingPacking · Prepare same-item orders as a run
Repeat product-group setsPacking · Prepare same-item orders as a run
Follow progress and stop a runPacking · Prepare same-item orders as a run
Use standard or custom boxesPacking · Manage boxes and parcel dimensions
Pack into several boxesPacking · Manage boxes and parcel dimensions
Keep one box choice across a runPacking · Manage boxes and parcel dimensions
Unpack or rebox a unitPacking · Manage boxes and parcel dimensions
Produce box identification labelsPacking · Prepare parcel identification and delivery paperwork
Produce delivery-note PDFsPacking · Prepare parcel identification and delivery paperwork
Request invoices after packingPacking · Prepare parcel identification and delivery paperwork
Route each user's documentsPrinting · Share printing stations across users
Choose document and carrier printersPrinting · Share printing stations across users
Set the station's warehouse contextPrinting · Share printing stations across users
Set daily operating hoursPrinting · Share printing stations across users
Print invoicesPrinting · Print everyday business documents
Print till receiptsPrinting · Print everyday business documents
Print delivery notesPrinting · Print everyday business documents
Print picking listsPrinting · Print everyday business documents
Print box identification labelsPrinting · Print everyday business documents
Create carrier shipment filesPrinting · Exchange shipment and tracking files with couriers
Append jobs to a shared carrier filePrinting · Exchange shipment and tracking files with couriers
Import courier tracking repliesPrinting · Exchange shipment and tracking files with couriers
Support untracked servicesPrinting · Exchange shipment and tracking files with couriers
Pass tracking to marketplace processingPrinting · Exchange shipment and tracking files with couriers
Review service ratesPrinting · Compare rates and buy an Amazon Shipping label
Provide carrier-required informationPrinting · Compare rates and buy an Amazon Shipping label
Prepare supported off-Amazon shipmentsPrinting · Compare rates and buy an Amazon Shipping label
Enable carriers and prefer a label formatPrinting · Automate eligible API label buying
Use supported label formatsPrinting · Print and reprint purchased carrier labels
Print an already purchased labelPrinting · Print and reprint purchased carrier labels
Select the handover scopePrinting · Record physical courier collections
Review parcels before collectionPrinting · Record physical courier collections
Record handover and remove stockPrinting · Record physical courier collections
Save or print the local manifestPrinting · Record physical courier collections
Filter the rule matrixCourier Management · Define detailed shipping rules
Create or copy a ruleCourier Management · Define detailed shipping rules
Match shipping promisesCourier Management · Define detailed shipping rules
Set physical shipment bandsCourier Management · Define detailed shipping rules
Set financial shipment bandsCourier Management · Define detailed shipping rules
Include or exclude postcode areasCourier Management · Define detailed shipping rules
Exclude a branch from a ruleCourier Management · Define detailed shipping rules
Store parcel and insurance limitsCourier Management · Set package capacity and documented requirements
Store documented-weight and age requirementsCourier Management · Set package capacity and documented requirements
Enable a service by branchCourier Management · Set services and default boxes by branch
Apply a common default boxCourier Management · Set services and default boxes by branch
Arrange outbound shipment fieldsCourier Management · Configure courier shipment and tracking formats
Arrange incoming tracking fieldsCourier Management · Configure courier shipment and tracking formats
Set file and value formatsCourier Management · Configure courier shipment and tracking formats
Maintain local service promisesCourier Management · Maintain marketplace shipping promises
Export and request supported removalsCourier Management · Maintain marketplace shipping promises
Search words or product identifiersAmazon Management · Find products already listed on Amazon
Compare product matchesAmazon Management · Find products already listed on Amazon
Load more resultsAmazon Management · Find products already listed on Amazon
Inspect product data and relationshipsAmazon Management · Inspect Amazon catalogue and price information
Compare returned landed pricesAmazon Management · Inspect Amazon catalogue and price information
Browse available image variantsAmazon Management · Browse and save Amazon product images
Save product images to a folderAmazon Management · Browse and save Amazon product images
Retrieve fulfilment policieseBay Management · Retrieve and find eBay business policies
Retrieve payment policieseBay Management · Retrieve and find eBay business policies
Retrieve return policieseBay Management · Retrieve and find eBay business policies
Browse and search category pathseBay Management · Search eBay categories and listing requirements
Inspect category conditions and aspectseBay Management · Search eBay categories and listing requirements
Export the category listeBay Management · Search eBay categories and listing requirements
Search catalogue productseBay Management · Find eBay catalogue products
Inspect product identity and aspectseBay Management · Find eBay catalogue products
Open the product page and reuse its identifiereBay Management · Find eBay catalogue products
Preview with real product dataeBay Management · Create reusable eBay description templates
Insert reusable product tagseBay Management · Create reusable eBay description templates
Vary content with conditionseBay Management · Create reusable eBay description templates
Reuse image URLseBay Management · Maintain reusable description resources
Export a template referenceeBay Management · Maintain reusable description resources
Add an owned product to an existing catalogue entryMarketplace Automation · Create Amazon listings and offers
Submit a new Amazon catalogue productMarketplace Automation · Create Amazon listings and offers
Publish an offer against an existing ASINMarketplace Automation · Create Amazon listings and offers
Check subsequent listing statusMarketplace Automation · Create Amazon listings and offers
Calculate available offer quantityMarketplace Automation · Update Amazon stock availability
Retain or remove zero-stock offersMarketplace Automation · Update Amazon stock availability
Publish configured consumer pricesMarketplace Automation · Publish configured Amazon prices
Publish supported business pricesMarketplace Automation · Publish configured Amazon prices
Resolve Amazon shipping groupsMarketplace Automation · Publish configured Amazon prices
Revise titles, descriptions and bulletsMarketplace Automation · Revise Amazon content after product edits
Revise images and typed specificsMarketplace Automation · Revise Amazon content after product edits
Include supplied declarationsMarketplace Automation · Revise Amazon content after product edits
Create fixed-price listingsMarketplace Automation · Create and relist eBay fixed-price listings
Relist or create a fresh listingMarketplace Automation · Create and relist eBay fixed-price listings
Reconcile active listing referencesMarketplace Automation · Create and relist eBay fixed-price listings
Revise stock and priceMarketplace Automation · Update eBay quantity and price
End unavailable listingsMarketplace Automation · Update eBay quantity and price
Rebuild listing attributes and policiesMarketplace Automation · Revise eBay listings from central product data
Generate a templated descriptionMarketplace Automation · Revise eBay listings from central product data
Map orders to the MS catalogueMarketplace Automation · Retrieve Amazon orders into MS
Retain variation product identityMarketplace Automation · Retrieve eBay orders into MS
Handle multi-leg delivery detailsMarketplace Automation · Retrieve eBay orders into MS
Import website baskets and routingMarketplace Automation · Exchange orders and statuses with connected websites
Return order statusesMarketplace Automation · Exchange orders and statuses with connected websites
Retain the chosen collection branchMarketplace Automation · Import website Click and Collect orders
Return collection-progress statesMarketplace Automation · Import website Click and Collect orders
Match customer detailsMarketplace Automation · Turn imported orders into stock and shipment requirements
Expand product groups into goodsMarketplace Automation · Turn imported orders into stock and shipment requirements
Select configured shipping servicesMarketplace Automation · Turn imported orders into stock and shipment requirements
Allocate stock and retain shortagesMarketplace Automation · Turn imported orders into stock and shipment requirements
Process item changesMarketplace Automation · Process supported imported order changes
Record supported creditsMarketplace Automation · Process supported imported order changes
Create eligible payment and invoice recordsMarketplace Automation · Prepare invoice records and branded PDFs
Render branded multi-page documentsMarketplace Automation · Prepare invoice records and branded PDFs
Show recorded VAT and marketplace-tax informationMarketplace Automation · Prepare invoice records and branded PDFs
Regenerate incomplete website invoice filesMarketplace Automation · Prepare invoice records and branded PDFs
Send eBay shipment acknowledgementsMarketplace Automation · Send dispatch and tracking updates to marketplaces
Send Amazon shipment confirmationsMarketplace Automation · Send dispatch and tracking updates to marketplaces
Resend an eligible failed CSV requestPrinting · Resolve interrupted label and tracking work
Review an Amazon quantity exceptionPrinting · Resolve interrupted label and tracking work

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