Packing

When a barcode is confirmed missing, an authorised product-management user can select a product from the current work and add the barcode mapping. Staff then scan again to continue packing.

Combine filters for order references, sales source, courier, status, product, quantities, dates and warehouse location. Linked views show the orders, consignments and goods together; readiness indicators distinguish allocated, held, complete and ready-to-pack work. Focus the packing run on a selected working set.

Review ordered, assigned and remaining quantities with product images. Select or remove eligible stock units using location, serial and unit information, and keep notes against those units. Confirm the allocation against the order's physical requirements.

The Back Orders view brings together product demand, order dates and customer details. Staff select requirements and ask Packing to allocate eligible stock; any uncovered quantity stays back ordered.

Optional picking runs group allocated goods by product and stock location, ordered by warehouse area, bay and bin. Images, titles, notes and quantities help staff collect the goods. Save an A4 pick-sheet PDF or request a copy through the shared Printing station.

Staff can record a displayed unit as picked or use product barcode and serial checks. Where appropriate, a free serialised unit of the same product at the same location can replace an unpicked allocation after confirmation. Unpicking asks staff to return the goods before clearing the recorded pick.

Use the consignment manager to move complete product requirements or selected allocated units into an existing or new shipment grouping. A website order and an eBay order for one customer can travel together while retaining their original order and invoice associations. Review combined notes before confirmation.

Product barcode input finds the next eligible matching product in the packing run and records it in the active box. Products without a registered barcode can use a manual box choice. The packing view keeps the product, stock location, unit details and box contents together.

Use search to assemble the relevant orders, then enter a barcode or product code and a quantity for auto-fire. Packing repeats the normal packing action across the run, showing progress and cancellation controls. Completed eligible parcels request labels while the dispatch team prepares the goods.

Choose a configured box or enter custom dimensions, select the active box and add further boxes when needed. A run-wide box choice can apply the same size across repeated work. The view summarises contents and calculated weight, with deliberate unpacking or reboxing available where allowed.

Product images and notes assist allocation, picking and packing. The packing grid can show product code, title, serial, expiry and stock location beside the box assignment, helping staff identify shelf goods and check the unit they are handling.

Edit a selected shipping address, maintain separate order and consignment notes, and set or clear an order's latest shipment date. These details stay alongside the work that dispatch staff organise and prepare.

Staff can place or remove an order hold. When the required goods are packed, Packing checks the shipment requirements, finalises the box count and sends eligible normal courier-label requests to Printing. Packed work can be set aside when shipment still needs Sales attention.

The explicit External shipping option allows staff to complete the physical packing and, when eligible, record shipment and remove the dispatched units from active stock without requesting a courier label.

Create per-box identification labels with address and order references, and delivery-note PDFs describing the packed products, quantities, serials and weights. Request existing invoices for linked orders, with options to trigger invoice and delivery-note output after packing completes.

Search by order or tracking reference to inspect courier, service, tracking numbers and shipment quantities. Staff can edit order-level tracking details and request another marketplace transmission after saving the changes.

Open a searchable product-code and title chooser from the allocation view. An accepted single-product or product-group assignment rebuilds the physical requirements while preserving the order line's identity, so staff can resolve a missing or unsuitable product mapping.

View the recorded order-sync times by marketplace and the oldest relevant sync age beside order search. An operational banner highlights unknown branches or services, orders due to ship today and tracking errors, helping staff decide what to investigate next.